Remote Executive Admin & Billing Support Specialist

Y-Axis; Perth; Hybrid; AUD 60,000 - 70,000; Full time

Job summary

Boon Solutions, a Perth-based IT consultancy, is seeking a reliable Business Administration & Executive Support Officer to help manage the details that keep the business moving. You will handle administration, executive support, customer renewals, billing coordination, records management, and general operations.

You will work closely with directors and the team across MS Office, Xero, Jira and Confluence, maintaining accurate records, coordinating renewals, processing invoices, and identifying

Qualifications

• 3+ years’ experience in administration, executive support, finance administration, customer billing, contract administration, or a similar role.
• Experience supporting directors, managers, or senior team members.
• Experience with customer billing, renewals, contracts, subscriptions, licences, or service-based agreements.
• Strong technical aptitude and confidence working in an IT, software, or technology-focused business.
• Proficiency with Microsoft Office, especially Excel, Word, Outlook, and Teams.
• Experience with Xero, Jira, and Confluence is preferred.

Responsibilities

• Providing administration and executive support to directors and team members.
• Managing calendars, meetings, appointments, travel, and scheduling.
• Preparing documents, reports, presentations, agendas, minutes, and correspondence.
• Tracking meeting actions and following up to ensure tasks are completed.
• Maintaining customer contract, subscription, renewal, and billing records.
• Coordinating renewal reminders, quotes, purchase orders, documentation, and billing information.
• Preparing and processing customer invoices and renewal billing.
• Monitoring customer payments and following up overdue accounts professionally.
• Assisting with project budget, timesheet, expenditure, and finance records for reporting.
• Processing supplier invoices and payment administration as required.
• Keeping records organised across systems such as Microsoft Office, Teams, Xero, Jira, and Confluence.
• Identifying opportunities to improve processes, templates, documentation, and ways of working.
• Supporting general business administration, internal coordination, and ad hoc projects.

Skills

Administration

Executive support

Finance administration

Customer billing

Contract administration

Office coordination

Microsoft Office

Excel

Xero

Jira

Confluence

Tools

Xero

Jira

Confluence

Microsoft Office

Excel

Job description

Boon Solutions, a Perth-based IT consultancy, is seeking a reliable Business Administration & Executive Support Officer to help manage the details that keep the business moving. You will handle administration, executive support, customer renewals, billing coordination, records management, and general operations.

You will work closely with directors and the team across MS Office, Xero, Jira and Confluence, maintaining accurate records, coordinating renewals, processing invoices, and identifying