Remote Dynamics 365 Customer Insights – Data Consultant

Dynamo Recruitment; Melbourne; Remote; AUD 130,000 - 190,000; Full time

Job summary

Dynamo Recruitment is seeking an experienced Microsoft Dynamics 365 Customer Insights – Data Consultant to design and implement a unified customer data capability. The role focuses on bringing together data from multiple platforms to create actionable insights and unified profiles, with a delivery timeline targeting December 2026.

This contract role requires hands‑on expertise with Customer Insights – Data (not just Journeys) and will involve data ingestion, harmonisation, identity resolution

Qualifications

• Recent hands‑on experience implementing Microsoft Dynamics 365 Customer Insights – Data.
• Strong knowledge of data ingestion, mapping, transformation and harmonisation.
• Experience with customer identity resolution and unified customer profiles.
• Experience designing customer measures, attributes and segments.
• Experience activating Customer Insights data within the D365 ecosystem.

Responsibilities

• Configure and implement Customer Insights – Data to support customer data objectives.
• Ingest, map, transform and harmonise data from multiple systems to unify customer data.
• Configure identity resolution rules to consolidate duplicates and create unified profiles.
• Design data models, relationships and mappings across source systems.
• Develop measures, attributes and segments for reporting and analysis.
• Combine CRM, membership, renewals, purchases and website data for insights.
• Enable Customer Insights data and segments in Dynamics 365 and engagement processes.
• Investigate data quality issues and troubleshoot complex data challenges.
• Collaborate with stakeholders to translate business questions into data solutions.

Skills

Dynamics 365 Customer Insights – Data

Data ingestion

Data mapping

Identity resolution

Data modelling

Segmentation & measures

Cross‑functional collaboration

Job description

Dynamo Recruitment is seeking an experienced Microsoft Dynamics 365 Customer Insights – Data Consultant to design and implement a unified customer data capability. The role focuses on bringing together data from multiple platforms to create actionable insights and unified profiles, with a delivery timeline targeting December 2026.

This contract role requires hands‑on expertise with Customer Insights – Data (not just Journeys) and will involve data ingestion, harmonisation, identity resolution