Dynamics 365 Customer

XPT Software Australia Pty Ltd; City of Melbourne; On-site; AUD 150,000 - 190,000; Full time

Job summary

XPT Software Australia Pty Ltd in Melbourne is seeking a Technical Lead for Dynamics 365 Customer Insights Journeys and Power Pages. You will architect and deliver scalable customer engagement solutions, including journeys, segmentation, email marketing, and event management, while mentoring development teams.

The role requires expertise in Power Pages, Power Platform, and integration with external systems via REST APIs, with emphasis on security models and CI/CD using Azure DevOps.

Qualifications

• Experience designing Dynamics 365 Customer Insights Journeys and Power Pages implementations.
• Strong leadership and ability to mentor development teams.
• Experience integrating Dynamics 365 with external systems via REST APIs.
• Knowledge of security models and authentication mechanisms (OAuth, Azure AD B2C).
• Proficiency with Azure DevOps CI/CD pipelines.

Responsibilities

• Lead design and implementation of Dynamics 365 Customer Insights Journeys and Power Pages.
• Architect scalable, secure customer engagement solutions.
• Develop Power Pages portals with custom UI and authentication.
• Provide technical leadership and enforce coding standards.
• Translate business requirements into technical designs and architectures.
• Collaborate with stakeholders and architects to ensure delivery.
• Ensure data privacy, governance, and performance standards.
• Drive CI/CD implementation and environment management.

Job description

XPT Software Australia Pty Ltd | Contract

Dynamics 365 Customer

Melbourne, Australia | Posted on 05/20/2026

• XPT SoftwareAustralia PTY Ltd, incorporated in 2016, is a Software Services company
  
• XPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and Manufacturingdomains.
  
• We have 120+technocrats in Australia working at our clientlocations.
  
• XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.
  
• We have served100+ clients globally, fulfilling their onsite-offshoreneeds.
  

Job Description

TechnicalLead – Dynamics 365 Customer Insights Journeys & Power Pages

Roles andResponsibilities

• Lead the design andimplementation of solutions using Dynamics 365 Customer Insights –Journeys (Real-time Marketing) and Power Pages (Power Portal).
  
• Architect scalable and securecustomer engagement solutions, including customer journeys,segmentation, email marketing, and event management.
  
• Design and develop PowerPages portals with custom UI, authentication, and role-based access.
  
• Provide technicalleadership and mentorship to development teams; enforce codingstandards and best practices.
  
• Translate businessrequirements into technical design documents and scalablearchitectures.
  
• Configure and customize:
  
• Customer Insights Journeys(segments, triggers, journeys, forms, emails)
  
• Power Pages (Liquidtemplates, web roles, content, site settings)
  
• Develop custom solutionsusing:
  
• Power Platform (PowerAutomate, Power Apps)
  
• Integrate Dynamics 365 with externalsystems and third-party applications using APIs, Azure services, ormiddleware.
  
• Implement security models,including authentication (Azure AD B2C, external identity providers) andauthorization.
  
• Drive CI/CDimplementation, environment management, and deployment strategiesusing Azure DevOps.
  
• Conduct technicalreviews, code reviews, and solution validations.
  
• Collaborate withstakeholders, business analysts, and architects to ensure successfuldelivery.
  
• Ensure compliance with dataprivacy, governance, and performance standards.
  
• Dynamics 365 CustomerInsights – Journeys (Real-time Marketing)
  
• Power Pages (Power Portal)development
  
• Expertise in MicrosoftDataverse and data modeling.
  
• Proficiency in:
  
• Liquid templating
  
• Experience with PowerPlatform tools (Power Apps, Power Automate).
  
• Strong integrationexperience using REST APIs, Azure Functions, Logic Apps.
  
• Knowledge of securityframeworks, authentication (OAuth, Azure AD B2C), and role-basedaccess.
  
• Experience in solutiondesign, architecture, and technical leadership.
  
• Familiarity with DevOpspractices, CI/CD pipelines, and environment management.
  
• Strong problem-solving,analytical, and debugging skills.
  
• Excellent communication andstakeholder management abilities.
  

PreferredSkills

• Microsoft certificationssuch as:
  
• MB-260 (Customer DataPlatform Specialty)
  
• Experience with CustomerData Platforms (CDP) and customer data unification.
  
• Exposure to AI-drivenpersonalization and customer analytics.
  
• Knowledge of eventmanagement modules in Customer Insights Journeys.
  
• Experience with AzureIntegration Services (Service Bus, API Management).
  
• Familiarity with front-endframeworks and UX best practices.
  
• Experience working in Agile/Scrumenvironments.
  
• Domain experience inindustries like Retail, BFSI, Healthcare, or Telecom.