Remote CRM & Revenue Systems Admin (Salesforce/HubSpot)

YO AI Labs; Sydney; Remote; AUD 69,000 - 124,000; Part time

Job summary

YO AI Labs seeks experienced Salesforce and HubSpot Administrators to support a customer project focused on operational excellence across CRM and revenue systems. You will evaluate real-world SaaS operations, resolve data and process inconsistencies, and help improve how AI systems understand complex business workflows.

No prior AI experience is required. This remote, contract role offers the opportunity to influence governance, data quality, and system integration across CRM, billing, and CPQ

Qualifications

• 4–6 years of hands-on experience with Salesforce, HubSpot, Dynamics 365, or similar CRM platforms.
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
• Experience with at least two revenue or operational systems such as billing, CPQ, ticketing, or integration platforms.
• Working knowledge of SQL, APIs, data models, and cross-system data reconciliation.
• Experience working in SaaS environments.
• Excellent written and verbal English communication skills.

Responsibilities

• Audit CRM and integrated revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools.
• Provide insights on CRM optimization, system design, and sustainable governance.

Skills

Salesforce

HubSpot

Dynamics 365

CRM implementations

Data reconciliation

SQL

APIs

SaaS operations

English communication

Job description

YO AI Labs seeks experienced Salesforce and HubSpot Administrators to support a customer project focused on operational excellence across CRM and revenue systems. You will evaluate real-world SaaS operations, resolve data and process inconsistencies, and help improve how AI systems understand complex business workflows.

No prior AI experience is required. This remote, contract role offers the opportunity to influence governance, data quality, and system integration across CRM, billing, and CPQ