Remote Booking Specialist – Flexible Hours & Training

Queensland Health; Townsville City; Remote; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Fully remote

Flexible schedule

Training and support

Team environment

Travel benefits

Job summary

Queensland Health is seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. The role emphasizes organization, clear communication, and accurate information handling in a fully remote environment.

You will respond to inquiries, gather preferences, research options, coordinate details, and maintain precise records while supporting customers and providers throughout the travel booking process.

Qualifications

• Strong communication skills
• Excellent organization and attention to detail
• Ability to manage time effectively and work independently
• Experience or comfort with customer service and coordination
• Comfortable researching information online and using digital tools

Responsibilities

• Manage client communications, travel documentation, and booking records
• Coordinate schedules, appointments, and follow-ups related to travel arrangements
• Support administrative workflows and ensure all deadlines and details are met
• Maintain accurate client records and track important booking information
• Provide professional, responsive support to clients and team members throughout the travel process

Skills

Strong communication

Excellent organization

Attention to detail

Time management

Self-motivated

Customer service

Tools

Booking systems

Online research

Remote collaboration tools

Job description

Queensland Health is seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. The role emphasizes organization, clear communication, and accurate information handling in a fully remote environment.

You will respond to inquiries, gather preferences, research options, coordinate details, and maintain precise records while supporting customers and providers throughout the travel booking process.