Remote Booking Services Coordinator - Flexible Schedule

University Of Queensland; Brisbane; Remote; AUD 55,000 - 75,000; Full time

Job summary

University Of Queensland is seeking a detail‑oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. The role emphasizes organization, clear communication, and accurate information handling.

The ideal candidate enjoys customer interaction, online research, and efficient coordination, and is comfortable working remotely with flexible scheduling and ongoing training.

Qualifications

• Excellent communication and interpersonal skills for customer inquiries.
• Strong organizational abilities and attention to detail.
• Comfortable researching information online and organizing data.
• Basic computer proficiency and ability to learn booking systems.
• Reliable, self‑motivated with good time management.

Responsibilities

• Respond to booking inquiries and gather customer needs.
• Research available options and coordinate booking details.
• Verify customer and reservation information for accuracy.
• Provide confirmations and relevant information to customers.
• Assist with booking updates and changes as needed.
• Communicate with providers to coordinate arrangements.
• Maintain accurate booking records and follow up on missing information.
• Provide professional support throughout the booking process.

Skills

Strong communication

Organizational skills

Detail oriented

Customer focus

Online research

Basic computer skills

Booking systems

Time management

Reliability

Customer service experience (helpful)

Job description

University Of Queensland is seeking a detail‑oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. The role emphasizes organization, clear communication, and accurate information handling.

The ideal candidate enjoys customer interaction, online research, and efficient coordination, and is comfortable working remotely with flexible scheduling and ongoing training.