Remote Booking Services Coordinator | Flexible Hours

Upa Corporation Bhd; New South Wales; Hybrid; AUD 30,000 - 41,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Training provided

Ongoing support

Professional development

Customer-focused role

Job summary

Upa Corporation Bhd is seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. The role emphasizes organization, clear customer communication, and accurate information handling.

The ideal candidate enjoys researching information online, coordinating across multiple stakeholders, and delivering professional support throughout the booking process.

Qualifications

• Strong communication skills.
• Excellent organization and attention to detail.
• Customer-focused attitude with a service mindset.
• Comfortable researching information online.
• Basic computer proficiency and willingness to learn booking systems.

Responsibilities

• Respond to booking inquiries.
• Gather customer needs and preferences.
• Research available options.
• Coordinate booking details.
• Verify customer and reservation information.
• Provide confirmations and relevant information.
• Assist with booking updates and changes.
• Communicate with providers as needed.
• Maintain accurate booking records.
• Follow up with customers regarding outstanding information.
• Provide professional support throughout the booking process.

Skills

Strong communication

Excellent organization

Attention to detail

Customer-focused

Online research

Basic computer skills

Learn booking systems

Time management

Reliability

Booking/customer-service experience (a

Job description

Upa Corporation Bhd is seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. The role emphasizes organization, clear customer communication, and accurate information handling.

The ideal candidate enjoys researching information online, coordinating across multiple stakeholders, and delivering professional support throughout the booking process.