Remote Part-Time Booking Services Coordinator

Pain Options; Western Australia; Remote; AUD 52,000 - 72,000; Full time

Benefits offered by this job

Remote environment

Flexible scheduling

Training available

Ongoing support

Professional development

Job summary

Pain Options is seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. The role emphasizes organization, clear customer communication, and accurate information handling.

The candidate will respond to inquiries, gather preferences, research options, coordinate details, and maintain booking records while ensuring timely confirmations and updates.

Qualifications

• Strong communication skills.
• Excellent organization and planning abilities.
• Attention to detail in data and records.
• Customer-focused attitude and responsiveness.
• Comfortable researching information online.
• Basic computer proficiency and literacy.
• Ability to learn and use booking systems quickly.
• Strong time-management abilities and reliability.
• Reliable and self-motivated with initiative.
• Previous booking or customer-service experience is helpful but not required.

Responsibilities

• Respond to booking inquiries.
• Gather customer needs and preferences.
• Research available options.
• Coordinate booking details.
• Verify customer and reservation information.
• Provide confirmations and relevant information.
• Assist with booking updates and changes.
• Communicate with providers as needed.
• Maintain accurate booking records.
• Follow up with customers regarding outstanding information.
• Provide professional support throughout the booking process.

Skills

Strong communication

Excellent organization

Attention to detail

Customer-focused

Online information research

Basic computer skills

Learn booking systems

Time management

Reliable and self-motivated

Booking/customer-service experience (a

Job description

Pain Options is seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. The role emphasizes organization, clear customer communication, and accurate information handling.

The candidate will respond to inquiries, gather preferences, research options, coordinate details, and maintain booking records while ensuring timely confirmations and updates.