Booking Services Coordinator - Remote & Flexible Schedule

Alh Hotels; Sydney; Hybrid; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Remote environment

Flexible Scheduling

Training Available

Ongoing Support

Professional Development

Customer-Focused Role

Job summary

Alh Hotels is seeking a detail-oriented Booking Services Coordinator to help customers research options, coordinate bookings, and manage reservation details. You will ensure information is accurate and provide clear confirmations throughout the process.

The role emphasizes strong communication, organization, and the ability to learn booking systems. Remote work options and flexible scheduling are highlighted to support customer needs and professional development.

Qualifications

• Strong communication skills.
• Excellent organization.
• Attention to detail.
• Customer-focused attitude.
• Comfortable researching information online.
• Basic computer proficiency.
• Ability to learn booking systems.
• Strong time-management abilities.
• Reliable and self-motivated.
• Previous booking or customer-service experience is helpful but not required.

Responsibilities

• Respond to booking inquiries.
• Gather customer needs and preferences.
• Research available options.
• Coordinate booking details.
• Verify customer and reservation information.
• Provide confirmations and relevant information.
• Assist with booking updates and changes.
• Communicate with providers as needed.
• Maintain accurate booking records.
• Follow up with customers regarding outstanding information.
• Provide professional support throughout the booking process.

Job description

Alh Hotels is seeking a detail-oriented Booking Services Coordinator to help customers research options, coordinate bookings, and manage reservation details. You will ensure information is accurate and provide clear confirmations throughout the process.

The role emphasizes strong communication, organization, and the ability to learn booking systems. Remote work options and flexible scheduling are highlighted to support customer needs and professional development.