Remote Booking Services Coordinator | Flexible Hours

Quayclean; Gold Coast City; Hybrid; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Remote work environment

Training available

Career development

Job summary

Quayclean is seeking a detail‑oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. The ideal candidate enjoys organization, customer communication, research, and ensuring information is handled accurately.

In this remote role, you will respond to inquiries, gather needs, research options, coordinate details, verify information, provide confirmations, and update bookings.

Qualifications

• Strong communication skills.
• Excellent organization.
• Attention to detail.
• Customer-focused attitude.
• Comfortable researching information online.
• Basic computer proficiency.
• Ability to learn booking systems.
• Strong time-management abilities.
• Reliable and self‑motivated.
• Previous booking or customer‑service experience is helpful but not required.

Responsibilities

• Respond to booking inquiries
• Gather customer needs and preferences
• Research available options
• Coordinate booking details
• Verify customer and reservation information
• Provide confirmations and relevant information
• Assist with booking updates and changes
• Communicate with providers as needed
• Maintain accurate booking records
• Follow up with customers regarding outstanding information
• Provide professional support throughout the booking process

Skills

Strong communication

Excellent organization

Attention to detail

Customer-focused attitude

Researching information online

Basic computer proficiency

Learn booking systems

Time-management abilities

Reliable and self-motivated

Booking or customer-service experience

Tools

Booking systems

Job description

Quayclean is seeking a detail‑oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. The ideal candidate enjoys organization, customer communication, research, and ensuring information is handled accurately.

In this remote role, you will respond to inquiries, gather needs, research options, coordinate details, verify information, provide confirmations, and update bookings.