Booking Services Coordinator - Remote & Detail-Driven

St John'S College; Western Australia; On-site; AUD 55,000 - 65,000; Full time

Job summary

BBB Remote Site Services is seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. You will be responsible for responding to inquiries, gathering needs, researching options, and confirming information throughout the booking process.

The ideal candidate is highly organized, has strong communication skills, and can learn new booking systems quickly.

Qualifications

• Respond to booking inquiries
• Gather customer needs and preferences
• Research available options
• Coordinate booking details
• Verify customer and reservation information
• Provide confirmations and relevant information
• Assist with booking updates and changes
• Communicate with providers as needed
• Maintain accurate booking records
• Follow up with customers regarding outstanding information
• Provide professional support throughout the booking process

Responsibilities

• Respond to booking inquiries
• Gather customer needs and preferences
• Research available options
• Coordinate booking details
• Verify customer and reservation information
• Provide confirmations and relevant information
• Assist with booking updates and changes
• Communicate with providers as needed
• Maintain accurate booking records
• Follow up with customers regarding outstanding information
• Provide professional support throughout the booking process

Skills

Strong communication skills

Excellent organization

Attention to detail

Customer-focused attitude

Researching information online

Basic computer proficiency

Ability to learn booking systems

Strong time-management abilities

Reliable and self-motivated

Booking or customer-service experience

Job description

BBB Remote Site Services is seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. You will be responsible for responding to inquiries, gathering needs, researching options, and confirming information throughout the booking process.

The ideal candidate is highly organized, has strong communication skills, and can learn new booking systems quickly.