Remote Booking Services Coordinator

Virtual Coworker Inc.; Greater Bendigo; Remote; AUD 50,000 - 75,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Training provided

Ongoing support

Professional development

Customer-focused role

Job summary

Virtual Coworker Inc. seeks a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. The role emphasizes organization, customer communication, research, and ensuring information is handled accurately.

The ideal candidate will respond to inquiries, gather preferences, verify information, provide confirmations, and coordinate updates across providers in a flexible, remote environment.

Qualifications

• Strong communication skills.
• Excellent organization.
• Attention to detail.
• Customer-focused attitude.
• Comfortable researching information online.
• Basic computer proficiency.
• Ability to learn booking systems.
• Strong time-management abilities.
• Reliable and self-motivated.
• Previous booking or customer-service experience is helpful but not required.

Responsibilities

• Respond to booking inquiries.
• Gather customer needs and preferences.
• Research available options.
• Coordinate booking details.
• Verify customer and reservation information.
• Provide confirmations and relevant information.
• Assist with booking updates and changes.
• Communicate with providers as needed.
• Maintain accurate booking records.
• Follow up with customers regarding outstanding information.
• Provide professional support throughout the booking process.

Skills

Strong communication

Organization

Attention to detail

Customer-focused

Online research

Computer basics

Booking systems

Time management

Reliability

Experience helpful

Job description

Virtual Coworker Inc. seeks a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. The role emphasizes organization, customer communication, research, and ensuring information is handled accurately.

The ideal candidate will respond to inquiries, gather preferences, verify information, provide confirmations, and coordinate updates across providers in a flexible, remote environment.