In-Store Experience Creator | Storytelling & Service

Endeavour Group Careers; Melbourne; Remote; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Remote work environment

Flexible scheduling

Training available

Ongoing support

Professional development

Job summary

Endeavour Group Careers is seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. The role emphasizes organization, clear communication, and accurate information handling.

You will respond to inquiries, gather preferences, research options, and coordinate bookings remotely, with flexible scheduling and ongoing training to support your professional development.

Qualifications

• Strong communication skills.
• Excellent organization and attention to detail.
• Customer-focused attitude.
• Comfortable researching information online.
• Able to learn booking systems.
• Basic computer proficiency.

Responsibilities

• Respond to booking inquiries
• Gather customer needs and preferences
• Research available options
• Coordinate booking details
• Verify customer and reservation information
• Provide confirmations and relevant information
• Assist with booking updates and changes
• Communicate with providers as needed
• Maintain accurate booking records
• Follow up with customers regarding outstanding information
• Provide professional support throughout the booking process

Skills

Strong communication

Organization

Attention to detail

Customer-focused

Research online

Booking systems

Computer basics

Time management

Self-motivated

Booking experience

Job description

We are seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details.

The ideal candidate enjoys organization, customer communication, research, and ensuring information is handled accurately.

Key Responsibilities

• Respond to booking inquiries
• Gather customer needs and preferences
• Research available options
• Coordinate booking details
• Verify customer and reservation information
• Provide confirmations and relevant information
• Assist with booking updates and changes
• Communicate with providers as needed
• Maintain accurate booking records
• Follow up with customers regarding outstanding information
• Provide professional support throughout the booking process

Qualifications

• Strong communication skills
• Excellent organization
• Attention to detail
• Customer-focused attitude
• Comfortable researching information online
• Basic computer proficiency
• Ability to learn booking systems
• Strong time-management abilities
• Reliable and self-motivated
• Previous booking or customer-service experience is helpful but not required

Why Choose Us?

• Remote Environment: Coordinate bookings remotely
• Flexible Scheduling: Organize your schedule around responsibilities and customer needs
• Training Available: Learn booking procedures and online platforms
• Ongoing Support: Access educational resources and guidance
• Professional Development: Build organization, communication, research, and coordination skills
• Customer-Focused Role: Assist customers throughout the booking process

Remote Customer Service Rep - Work From Home

Posted 2 days ago

Job Viewed

Tap Again To Close