Service & Delivery Driver – Training, Profit Share

Kennards Hire; Australia; Remote; AUD 52,000 - 65,000; Full time

Benefits offered by this job

Remote work

Flexible scheduling

Training available

Job summary

Kennards Hire is seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details.

The ideal candidate enjoys organization, customer communication, research, and ensuring information is handled accurately, with remote work opportunities and flexible scheduling to fit responsibilities and customer needs.

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational abilities with a detail-oriented approach.
• Customer-focused attitude with proactive problem solving.
• Comfortable researching information online and gathering details.
• Basic computer literacy and ability to adapt to new booking systems.

Responsibilities

• Respond to booking inquiries and provide timely replies.
• Gather customer needs and preferences to tailor options.
• Research available options for bookings and reservations.
• Coordinate booking details including dates, times, and resources.
• Verify customer and reservation information for accuracy.
• Provide confirmations and relevant information to customers.
• Assist with booking updates and changes as needed.
• Communicate with providers and internal teams to secure bookings.
• Maintain accurate and up-to-date booking records.
• Follow up with customers for any missing information.

Skills

Strong communication

Excellent organization

Attention to detail

Customer-focused

Researching information online

Basic computer proficiency

Learn booking systems

Time management

Reliability & self-motivation

Booking/customer-service experience (a

Job description

We are seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details.

The ideal candidate enjoys organization, customer communication, research, and ensuring information is handled accurately.

Key Responsibilities

• Respond to booking inquiries
• Gather customer needs and preferences
• Research available options
• Coordinate booking details
• Verify customer and reservation information
• Provide confirmations and relevant information
• Assist with booking updates and changes
• Communicate with providers as needed
• Maintain accurate booking records
• Follow up with customers regarding outstanding information
• Provide professional support throughout the booking process

Qualifications

• Strong communication skills
• Excellent organization
• Attention to detail
• Customer-focused attitude
• Comfortable researching information online
• Basic computer proficiency
• Ability to learn booking systems
• Strong time-management abilities
• Reliable and self-motivated
• Previous booking or customer-service experience is helpful but not required

Why Choose Us?

• Remote Environment: Coordinate bookings remotely
• Flexible Scheduling: Organize your schedule around responsibilities and customer needs
• Training Available: Learn booking procedures and online platforms
• Ongoing Support: Access educational resources and guidance
• Professional Development: Build organization, communication, research, and coordination skills
• Customer-Focused Role: Assist customers throughout the booking process

How to Apply

If you are organized, detail-oriented, and enjoy coordinating bookings, we encourage you to apply for the Booking Services Coordinator opportunity.