Remote Booking Services Coordinator

Kennards Hire; Australia; Remoto; AUD 52.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

Remote work

Flexible scheduling

Training available

Descrizione del lavoro

Kennards Hire is seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details.

The ideal candidate enjoys organization, customer communication, research, and ensuring information is handled accurately, with remote work opportunities and flexible scheduling to fit responsibilities and customer needs.

Competenze

• Excellent verbal and written communication skills.
• Strong organizational abilities with a detail-oriented approach.
• Customer-focused attitude with proactive problem solving.
• Comfortable researching information online and gathering details.
• Basic computer literacy and ability to adapt to new booking systems.

Mansioni

• Respond to booking inquiries and provide timely replies.
• Gather customer needs and preferences to tailor options.
• Research available options for bookings and reservations.
• Coordinate booking details including dates, times, and resources.
• Verify customer and reservation information for accuracy.
• Provide confirmations and relevant information to customers.
• Assist with booking updates and changes as needed.
• Communicate with providers and internal teams to secure bookings.
• Maintain accurate and up-to-date booking records.
• Follow up with customers for any missing information.

Conoscenze

Strong communication

Excellent organization

Attention to detail

Customer-focused

Researching information online

Basic computer proficiency

Learn booking systems

Time management

Reliability & self-motivation

Booking/customer-service experience (a

Descrizione del lavoro

Kennards Hire is seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details.

The ideal candidate enjoys organization, customer communication, research, and ensuring information is handled accurately, with remote work opportunities and flexible scheduling to fit responsibilities and customer needs.