Remote Booking Services Coordinator

Jobgether Srl; Canberra; Ibrido; AUD 52.000 - 68.000; Tempo pieno

Vantaggi offerti da questo lavoro

18 weeks parental leave

Flexible working options (hybrid)

Volunteer leave

Health and wellbeing programs

Employee discounts

Salary packaging option

Career progression opportunities

Descrizione del lavoro

Northrop Grumman Australia is seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details.

The role emphasizes organization, clear customer communication, and accurate handling of information. You will support remote booking activities, with flexible scheduling and access to ongoing training and resources to build professional coordination skills.

Competenze

• Strong communication skills.
• Excellent organization.
• Attention to detail.
• Customer-focused attitude.
• Comfortable researching information online.
• Basic computer proficiency.
• Ability to learn booking systems.
• Strong time-management abilities.
• Reliable and self-motivated.
• Previous booking or customer-service experience is helpful but not required.

Mansioni

• Respond to booking inquiries
• Gather customer needs and preferences
• Research available options
• Coordinate booking details
• Verify customer and reservation information
• Provide confirmations and relevant information
• Assist with booking updates and changes
• Communicate with providers as needed
• Maintain accurate booking records
• Follow up with customers regarding outstanding information
• Provide professional support throughout the booking process

Conoscenze

Communication

Organization

Attention to detail

Customer-focused

Research online

Basic computer skills

Booking systems

Time management

Reliability

Booking/customer service exp

Descrizione del lavoro

Northrop Grumman Australia is seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details.

The role emphasizes organization, clear customer communication, and accurate handling of information. You will support remote booking activities, with flexible scheduling and access to ongoing training and resources to build professional coordination skills.