Remote Booking Services Coordinator

Queensland Health; Brisbane; Remote; AUD 48,000 - 62,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Training provided

Ongoing support

Professional development

Customer-focused role

Job summary

Queensland Health is seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details.

The role emphasizes organization, clear customer communication, and accurate handling of information throughout the booking process. Remote environment enables flexible scheduling and ongoing training opportunities as you support diverse client needs.

Qualifications

• Demonstrated strong communication skills
• Excellent organizational abilities
• Attention to detail
• Customer-focused attitude
• Comfortable researching information online

Responsibilities

• Respond to booking inquiries
• Gather customer needs and preferences
• Research available options
• Coordinate booking details
• Verify customer and reservation information
• Provide confirmations and relevant information
• Assist with booking updates and changes
• Communicate with providers as needed
• Maintain accurate booking records
• Follow up with customers regarding outstanding information
• Provide professional support throughout the booking process

Skills

Strong communication

Excellent organization

Attention to detail

Customer-focused

Online research

Basic computer skills

Ability to learn booking systems

Time-management

Reliable and self-motivated

Booking or customer-service experience

Job description

Queensland Health is seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details.

The role emphasizes organization, clear customer communication, and accurate handling of information throughout the booking process. Remote environment enables flexible scheduling and ongoing training opportunities as you support diverse client needs.