Remote Assessment Partner – Aged Care Plans

Trilogy Care Pty Ltd; Brisbane; On-site; AUD 75,000 - 95,000; Full time

Benefits offered by this job

Fitness Passport

EAP support for you and your family

Salary packaging options

Job summary

Trilogy Care Pty Ltd in Brisbane is seeking an Assessment Partner to turn client needs and goals into practical home living plans. Through phone and video assessments, you’ll ask the right questions, identify risks and develop care plans and budgets that give clients more choice and control.

You don’t need to be a clinician; bring strong communication, problem solving and a genuine desire to help others. Join a modern, growth-focused aged care provider with a supportive team, flexible scheduling

Qualifications

• Proven communication skills and ability to connect with people.
• Experience in customer service, aged care, NDIS, healthcare or a similar environment.
• Confidence asking questions and navigating sensitive conversations.
• Ability to manage competing priorities and learn new systems.

Responsibilities

• Conduct personalised client assessments, understanding individual needs, goals and preferences
• Develop tailored care plans and budgets aligned with Support at Home funding
• Identify potential risks, recommend appropriate supports and arrange referrals where needed
• Guide clients and families through care options, helping them make informed decisions
• Manage a busy schedule of assessments while maintaining accurate records and documentation
• Collaborate with internal teams to deliver safe, consistent and high quality care

Skills

Strong communication skills

Experience in customer service / aged/

Problem solving

Organisational skills

Job description

Trilogy Care Pty Ltd in Brisbane is seeking an Assessment Partner to turn client needs and goals into practical home living plans. Through phone and video assessments, you’ll ask the right questions, identify risks and develop care plans and budgets that give clients more choice and control.

You don’t need to be a clinician; bring strong communication, problem solving and a genuine desire to help others. Join a modern, growth-focused aged care provider with a supportive team, flexible scheduling