Remote Appointment Setter & Sales Coordinator (Part-Time)

MFP Easy Pty Ltd; Brisbane; Hybrid; AUD 48,000 - 55,000; Part time

Benefits offered by this job

Work from home

Brendale office

Job summary

MFP Easy Pty Ltd is seeking an experienced Appointment Setter & Sales Coordinator for permanent part-time work, 30 hours/week. The role offers $35–$40 per hour + super and can be done from home or from the Brendale office.

You will manage customer follow-up, coordinate calendars for the sales team, and ensure appointments are high quality and well-documented in the CRM. A strong phone manner and CRM proficiency are essential.

Qualifications

• Proven experience in appointment setting, lead qualification or sales coordination.
• Experience managing sales calendars and using a CRM.
• Confident phone manner and good listening skills.
• Able to ask useful questions and handle objections without being pushy.
• Strong organisation and reliable follow-through.
• Ability to work independently and keep the team informed.

Responsibilities

• Follow up enquiries promptly and build rapport with prospective customers
• Understand their pool project, budget expectations, timing and site requirements
• Book qualified appointments with the right sales representative
• Manage multiple calendars, allowing for travel time and efficient appointment routes
• Confirm appointments and manage cancellations, changes and rebookings
• Keep CRM notes and follow-up tasks accurate and current
• Stay in touch with customers who aren’t quite ready to book
• Work with the sales team to improve appointment quality and attendance

Skills

Appointment setting

Lead qualification

Sales coordination

CRM experience

Phone etiquette

Organised

Tools

CRM system

Job description

Appointment Setter & Sales Coordinator
MFP Easy | Permanent Part-Time
$35–$40 per hour + super
Work from home or our Brendale office
Monday–Friday | 30 hours per week

Appointment Setter & Sales Coordinator
MFP Easy | Permanent Part-Time
$35–$40 per hour + super
Work from home or our Brendale office
Monday–Friday | 30 hours per week

Join an award-winning pool builder

MFP Easy is a Brendale-based fibreglass pool builder helping homeowners across South East Queensland bring their pool projects to life. Winners of SPASA’s National Best Fibreglass Pool Builder award in 2025 and Queensland’s Best Fibreglass Pool Builder award in 2026, our team manages projects from council approval through to installation and completion.

We’re looking for an experienced Appointment Setter & Sales Coordinator to take ownership of customer follow-up and our sales team’s calendars.

You’ll speak with people considering a new pool, understand their project and organise well-qualified appointments. You’ll also make sure our representatives have sensible schedules, clear customer notes and everything they need before they arrive.

This role suits someone who knows that a full calendar is only useful when the appointments are worth attending.

What you’ll do

• Follow up enquiries promptly and build rapport with prospective customers

• Understand their pool project, budget expectations, timing and site requirements

• Book qualified appointments with the right sales representative

• Manage multiple calendars, allowing for travel time and efficient appointment routes

• Confirm appointments and manage cancellations, changes and rebookings

• Keep CRM notes and follow-up tasks accurate and current

• Stay in touch with customers who aren’t quite ready to book

• Work with the sales team to improve appointment quality and attendance

What we’re looking for

• Proven experience in appointment setting, lead qualification or sales coordination

• Experience managing sales calendars and using a CRM

• A confident phone manner, strong listening skills and good judgement

• The ability to ask useful questions and handle objections without being pushy

• Strong organisation, attention to detail and reliable follow-through

• The ability to work independently and keep the team informed

Experience in pools, solar, building or home improvements would be valuable, although relevant experience in other industries is welcome.

What we offer

• Permanent part-time employment, six hours per day, Monday–Friday

• $35–$40 per hour plus super, depending on experience

• The option to work from home or our Brendale office

• A role with responsibility for the quality of our appointments and the organisation of our sales team

• The opportunity to be part of an award-winning pool building business

How to apply

Send your résumé and a short note about your relevant experience and what makes a well-qualified sales appointment.

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