Remote AI & Automation Architect

Matchbox; Sydney, Brisbane, Hobart, Melbourne; Hybrid; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Monthly Lifestyle subsidy

WFH setup allowance

Learning & Development allowance (US$1

Annual leave + parental leave

Job summary

UpGuard is seeking an AI & Automation Analyst to drive AI-enabled process improvements across the business. You’ll map how teams work, redefine workflows for AI, and build automated solutions. You’ll partner with engineers while delivering simple, production-ready automations and clear requirements.

This role blends business analysis with hands-on automation in a fast-growing AI-first environment. You’ll help shape how the AI harness evolves, own the shared context, and design safe, scalable

Qualifications

• AI fluency and daily use of AI tools beyond basic chat.
• Strong verbal and written communication; ability to draft clear specs.
• Critical thinking to decompose problems and design AI-driven solutions.
• Self-motivated, eager to learn, and collaborative across teams.

Responsibilities

• Run process discovery by interviewing and shadowing teams to map as-is and to-be workflows.
• Build and own the A2 harness, the single source of truth for AI initiatives.
• Redesign processes to integrate AI from the start and justify changes with impact.
• Execute technical work: design Claude Skills, connectors and n8n workflows.
• Estimate business impact and prioritise automation releases across org.
• Continuously evolve workflows as AI tools and capabilities update.

Tools

n8n

Zapier

Make

Git

Markdown

Claude Code

Python

JavaScript

SQL

BPMN

Job description

UpGuard is seeking an AI & Automation Analyst to drive AI-enabled process improvements across the business. You’ll map how teams work, redefine workflows for AI, and build automated solutions. You’ll partner with engineers while delivering simple, production-ready automations and clear requirements.

This role blends business analysis with hands-on automation in a fast-growing AI-first environment. You’ll help shape how the AI harness evolves, own the shared context, and design safe, scalable