Remote Administrative Assistant — Flexible Hours & Growth

Dixon Appointments Pty; Sydney; Ibrido; AUD 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

Dixon Appointments Pty seeks an Administrative Assistant with flexible hours to support an international multi-brand portfolio from a remote setup. You’ll manage end-to-end operations, database hygiene, basic bookkeeping in Xero, event coordination, and customer inquiries with warmth and precision.

The role emphasizes independence, meticulous attention to detail, and strong English communication while coordinating across vendors, launches, and marketing activities.

Competenze

• 5+ years of senior executive assistant, operational, or business support experience in fast-paced environments.
• Proficiency with Xero bookkeeping, event platforms, CRM tools, Zoom, and Canva.
• First-language English proficiency with flawless grammar and proofreading.
• Meticulous attention to detail with independent, collaborative work style.

Mansioni

• Coordinate live and online Zoom events end-to-end, manage registrations, and run reminder campaigns.
• Perform monthly CRM/database synchronizations and maintain data hygiene across platforms.
• Manage daily email triage across multiple inboxes and maintain client follow-ups and milestones.
• Develop, update, and standardize SOPs to streamline workflows and reduce errors.
• Execute basic weekly financial bookkeeping in Xero for multiple entity files.
• Monitor social media inquiries and provide warm customer account support, with Canva content curation when needed.
• Coordinate external vendor relationships and track cross-brand projects like book publishing and course launches.

Conoscenze

Executive support

Project coordination

Attention to detail

Communication

Strumenti

Xero

Trybooking

Eventbrite

GoHighLevel

Zoom

Canva

Descrizione del lavoro

Administrative Assistant Flexible Hours Growth

Remote (South Africa) | Supporting an International Company

Monday - Friday, Approx. 5:00 AM - 1:00 PM SAST (1:00 PM - 9:00 PM Brisbane time) | Full-Time

Experience the freedom of working remotely while serving as the central operational anchor for an international multi-brand portfolio.

As the Executive Assistant, you will own the end-to-end operational execution, database management, and daily administrative systems for a business owner overseeing multiple holistic wellness and education brands. You will serve as the core operational anchor, bridging high-level project coordination, event moderation, basic financial bookkeeping, and customer inquiries with warmth and precision.

What You'll Do

• Event Management & Zoom Coordination: Coordinate live and online Zoom events end-to-end, manage registrations on Trybooking/Eventbrite, execute reminder campaigns, and moderate live sessions.
• Database Management & Data Hygiene: Perform monthly CRM/database synchronizations, manage contact tagging, build attendee profiles, and maintain data hygiene across all platforms.
• Executive Support & Daily Triage: Manage daily email triage across multiple inboxes and maintain an extensive reminder system for client follow-ups, bill payments, and team milestones.
• SOP & Operations Oversight: Develop, update, and standardize Standard Operating Procedures (SOPs) to eliminate operational errors and streamline business workflows.
• Financial Bookkeeping: Execute basic weekly financial bookkeeping in Xero across up to 10 entity files, including recurring transaction coding and pricing updates.
• Social Media & Customer Support: Monitor incoming social media inquiries, provide warm customer account support, and handle basic Canva content curation when needed.
• Cross-Functional Project Coordination: Manage external vendor relationships and track special projects such as book publishing, course launches, and digital media conversions.

What You Bring

• Experience & Certifications: 5+ years of senior executive assistant, operational, or business support experience handling fast-paced workflows.
• Core Technical/Specialized Skills: Proficiency with Xero bookkeeping, event platforms (Trybooking/Eventbrite), CRM tools (GoHighLevel or equivalent), Zoom moderation, and Canva.
• Background & Domain Expertise: Strong understanding of digital sales funnels, marketing launch environments, customer journeys, and alignment with holistic/heart-centered values.
• Technical Translation / Delivery: First-language English proficiency (written and spoken) with flawless grammar, spelling, and high-level proofreading capabilities.
• Working Style: Meticulous attention to detail, strong problem-solving independence, and a collaborative, empathetic communication style.

Remote Work Requirements

• Hardware: Reliable personal laptop or desktop capable of running all role-required software.
• Connectivity: High-speed, stable internet connection with a backup plan for power or connectivity outages.
• Workspace: A dedicated, quiet, and professional home-office environment.
• Mindset: High self-discipline, excellent time management, and a strong track record of thriving in an autonomous remote setup.

Connecting the extraordinary talent of South Africa with businesses around the world.