Availability Collection Assistant

Hrs Talent Solutions; Townsville City; Remote; AUD 71,000 - 114,000; Full time

Job summary

Hrs Talent Solutions is seeking a Remote Executive Assistant to serve as the central operational anchor for an international multi-brand portfolio. This role coordinates events, manages databases, handles daily admin, and supports financial bookkeeping with Xero.

You will work across time zones, with English fluency, meticulous attention to detail, and proactive problem solving.

Qualifications

• 5+ years of senior executive assistant or similar operational support experience.
• Experience coordinating with multi-brand portfolios and global teams.
• Strong English writing, grammar, and proofreading skills.

Responsibilities

• Coordinate live and online events end-to-end, including registrations and reminders.
• Manage CRM and data hygiene across platforms.
• Triage daily emails and maintain client follow-ups and payments reminders.
• Develop and standardize SOPs to streamline workflows.
• Perform basic weekly bookkeeping across multiple entity files.
• Monitor social media inquiries and provide account support.
• Coordinate external vendors and track cross-brand projects.

Skills

Executive support

Data management

Communication

Project coordination

Zoom moderation

Tools

Xero

Trybooking/Eventbrite

GoHighLevel

Zoom

Canva

Job description

Remote Executive Assistant

Remote (South Africa) | Supporting an International Company

Monday - Friday, Approx. 5:00 AM - 1:00 PM SAST (1:00 PM - 9:00 PM Brisbane Time) with flexibility for events and quarterly planning days | Full-Time

Experience the freedom of working remotely while serving as the central operational anchor for an international multi-brand portfolio.

As the Executive Assistant, you will own the end-to-end operational execution, database management, and daily administrative systems for a business owner overseeing multiple holistic wellness and education brands. You will serve as the core operational anchor, bridging high-level project coordination, event moderation, basic financial bookkeeping, and customer inquiries with warmth and precision.

What You’ll Do

• Event Management & Zoom Coordination: Coordinate live and online Zoom events end-to-end, manage registrations on Trybooking/Eventbrite, execute reminder campaigns, and moderate live sessions.
• Database Management & Data Hygiene: Perform monthly CRM/database synchronizations, manage contact tagging, build attendee profiles, and maintain data hygiene across all platforms.
• Executive Support & Daily Triage: Manage daily email triage across multiple inboxes and maintain an extensive reminder system for client follow-ups, bill payments, and team milestones.
• SOP & Operations Oversight: Develop, update, and standardise Standard Operating Procedures (SOPs) to eliminate operational errors and streamline business workflows.
• Financial Bookkeeping: Execute basic weekly financial bookkeeping in Xero across up to 10 entity files, including recurring transaction coding and pricing updates.
• Social Media & Customer Support: Monitor incoming social media inquiries, provide warm customer account support, and handle basic Canva content curation when needed.
• Cross-Functional Project Coordination: Manage external vendor relationships and track special projects such as book publishing, course launches, and digital media conversions.

What You Bring

• Experience & Certifications: 5+ years of senior executive assistant, operational, or business support experience handling fast-paced workflows.
• Core Technical/Specialised Skills: Proficiency with Xero bookkeeping, event platforms (Trybooking/Eventbrite), CRM tools (GoHighLevel or equivalent), Zoom moderation, and Canva.
• Background & Domain Expertise: Strong understanding of digital sales funnels, marketing launch environments, customer journeys, and alignment with holistic/heart-centered values.
• Technical Translation / Delivery: First-language English proficiency (written and spoken) with flawless grammar, spelling, and high-level proofreading capabilities.
• Working Style: Meticulous attention to detail, strong problem-solving independence, and a collaborative, empathetic communication style.

Remote Work Requirements

• Hardware: Reliable personal laptop or desktop capable of running all role-required software.
• Connectivity: High-speed, stable internet connection with a backup plan for power or connectivity outages.
• Workspace: A dedicated, quiet, and professional home‑office environment.
• Mindset: High self-discipline, excellent time management, and a strong track record of thriving in an autonomous remote setup.

Connecting the extraordinary talent of South Africa with businesses around the world.