Remote Admin Lead for Early Childhood RTO

RTOPilot; Australia; Hybrid; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Supportive team

Learning and development

Remote work from home

Job summary

EPEC Education is seeking a capable Administration Officer to lead our small team’s administration in a fully remote role across Australia. The role supports the CEO, team, students and business clients, with duties spanning enquiries, order processing, onboarding support, and data reporting.

Applicants should have RTO experience, a background in Early Childhood or Community Service, and proficiency with Stripe, Xero and a Student Management System such as aXcelerate.

Qualifications

• Experience in an RTO and Early Childhood/Community Service sectors preferred.
• Strong communication skills, both written and verbal.
• Excellent attention to detail and ability to manage multiple tasks.

Responsibilities

• Handle customer inquiries via phone, email, and online chat.
• Process orders and administrative tasks with accuracy and speed.
• Support onboarding with student support team and advise clients on training products.

Skills

Communication

Time management

Multi-tasking

Problem solving

Microsoft Office

Education

RTO experience

Tools

Stripe

Xero

aXcelerate

Job description

EPEC Education is seeking a capable Administration Officer to lead our small team’s administration in a fully remote role across Australia. The role supports the CEO, team, students and business clients, with duties spanning enquiries, order processing, onboarding support, and data reporting.

Applicants should have RTO experience, a background in Early Childhood or Community Service, and proficiency with Stripe, Xero and a Student Management System such as aXcelerate.