Relocation Specialist — Global Removals & Client Care

GCW

Sydney

On-site

AUD 60,000 - 76,000

Full time

2 days ago

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Benefits offered by this job

Competitive remuneration package

Career advancement

Dynamic team

Job summary

The Grace Group is seeking a Relocation Specialist in Sydney to coordinate domestic and international removals, ensuring outstanding service for corporate clients. You will manage client databases, prepare proposals and handle invoicing, while building strong relationships with key accounts.

Ideal candidates have removals experience, a passion for service, and excellent communication, organisation, and administration skills.

Qualifications

Removals experience preferred.
A commitment and passion to deliver outstanding customer service.
Proven ability to create, maintain and develop client relationships.
Detail orientated with the ability to multi-task in a fast paced environment.
Strong communication and customer service skills.
Track record managing multiple deadlines, responding promptly and accurately to customer emails and phone enquiries.
Ability to work in a team environment.
Excellent organisation and administration skills.

Responsibilities

Coordinate domestic and international removals and liaise with Grace's corporate clients.
Maintain day-to-day responsibility for client accounts including database management, proposals and invoicing.
Deliver outstanding customer service and resolve client issues.
Support relationship development with Grace's largest clients.