International Relocation Coordinator

Grace Worldwide; Melbourne; Hybrid; AUD 34,000 - 48,000; Part time

Benefits offered by this job

Flexible work arrangements

Career development

Perkbox membership

Health & wellbeing

Employee rewards

Referral program

Novated leasing

Personal development opportunities

Inclusive culture

Job summary

Grace Worldwide in Melbourne is seeking a proactive International Coordinator for a permanent part-time role (25 hours per week). You will support the international team by coordinating shipments, managing schedules and documentation, and replying to customer enquiries in a fast-paced global environment.

This role offers flexible hybrid work options, mentoring and development opportunities, and benefits such as Perkbox, health and wellbeing support, staff rewards and an inclusive culture.

Qualifications

• Experience or qualifications in Import/Export (preferred).
• Exceptional communication and customer service skills.
• Strong attention to detail and time management.
• Ability to multitask and meet strict deadlines.
• Proficiency in Microsoft Office.
• Collaborative mindset and the ability to work independently.

Responsibilities

• Coordinating international shipments in line with customer expectations and agreed timeframes
• Managing shipping schedules and associated documentation
• Responding to customer enquiries and providing shipment updates
• Providing general administrative support to the international team

Job description

Grace is Australia’s leading services company in relocation, removals, and information management. With over 100 years of experience and 60+ branches across Australasia, we’re proud to be independently owned and driven by a commitment to excellence. Our people are our greatest asset, and we invest in their growth, wellbeing, and success.

We’re looking for a proactive, detail-oriented International Coordinator to join our international team in a permanent part-time role, working 25 hours per week. This is a great opportunity for someone with strong organisational and customer service skills to support the smooth delivery of international moving services while building their experience in a fast-paced, global environment.

What You’ll Be Doing

• Coordinating international shipments in line with customer expectations and agreed timeframes
• Managing shipping schedules and associated documentation
• Responding to customer enquiries and providing shipment updates
• Providing general administrative support to the international team

What You’ll Bring

• Experience or qualifications in Import/Export (preferred)
• Exceptional communication and customer service skills
• Strong attention to detail and time management
• Ability to multitask and meet strict deadlines
• Proficiency in Microsoft Office
• A collaborative mindset and the ability to work independently

What’s In It for You?

• Flexible work arrangements – including hybrid working options where applicable
• Career development – access to mentoring, training and internal career opportunities
• Perkbox membership – enjoy exclusive discounts on groceries, fuel, shopping and more
• Health & wellbeing – discounted gym memberships and confidential support through our Employee Assistance Program (EAP)
• Employee rewards & recognition – staff competitions, recognition programs and team initiatives
• Employee referral program – earn rewards for referring great people to join our team
• Additional benefits – including novated leasing and paid personal development opportunities
• Inclusive culture – be part of a supportive workplace that celebrates diversity and welcomes all backgrounds

We’re committed to creating an inclusive workplace where everyone feels respected, valued and supported. We welcome applications from people of all backgrounds, experiences and abilities who are ready to contribute to our team.