Relocation Consultant for Corporate & Global Moves

Grace Worldwide; Sydney; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Perkbox discounts

Gym membership discounts

Employee Assistance Program

Team culture & recognition programs

Job summary

Grace Worldwide is seeking a Relocation Consultant to manage end-to-end relocation services for corporate clients and individual transferees. You will coordinate relocations, liaise with Crown Australia, Grace, and clients, and ensure moves meet high service standards.

Reporting to the Service Delivery Manager, you will own relocation assignments from acceptance to destination settlement, build strong stakeholder relationships, and promote additional services where appropriate.

Qualifications

• Experience in removals, relocation or logistics.
• Strong communication and relationship management skills.
• Excellent organisation and time management.
• Confident in managing client expectations and escalations.
• Customer-focused and commercially minded approach.

Responsibilities

• Coordinate end-to-end relocations and bookings
• Liaise between Crown Australia, Grace and clients
• Manage corporate client relationships
• Monitor service standards, KPIs and SLAs
• Oversee reporting, documentation and insurance claims
• Identify opportunities to promote additional services
• Resolve issues and manage escalations

Skills

Relocation experience

Communication skills

Relationship management

Time management

Customer focus

Job description

Grace Worldwide is seeking a Relocation Consultant to manage end-to-end relocation services for corporate clients and individual transferees. You will coordinate relocations, liaise with Crown Australia, Grace, and clients, and ensure moves meet high service standards.

Reporting to the Service Delivery Manager, you will own relocation assignments from acceptance to destination settlement, build strong stakeholder relationships, and promote additional services where appropriate.