Relief Park Managers

Belgravia Group; Gold Coast City; On-site; AUD 70,000 - 100,000; Full time

Job summary

BelgraviaPRO is seeking an experienced holiday park management professional on South Stradbroke Island, Queensland. The role requires hands-on leadership to deliver exceptional guest experiences, supervise on-site staff, and manage park operations within WHS guidelines.

The ideal candidate will be commercially minded, customer focused, and capable of maintaining a seven-day roster while coordinating with a local support office to ensure smooth park performance.

Qualifications

• Energetic, hands-on management style with guest focus.
• Proven experience in a similar management role at holiday parks or hospitality.
• Strong communication and organisational skills with stakeholder liaison.

Responsibilities

• Oversee all business operations and guest experience for the park.
• Lead small teams and ensure KPI achievement.
• Be hands-on with maintenance, reception, and guest check-in.
• Ensure WHS compliance and park regulations are followed.
• Manage financial outcomes and budgeting with the on-site team.

Skills

Customer focus

People management

Commercial mindset

Problem solving

Flexibility

Communication

Leadership

Education

Tools

RMS 9+ booking system

Job description

QLD, South Stradbroke Island - South Stradbroke 4216

• Experienced management team
• Full time position

An exciting opportunity to help manage a holiday park in the beautiful South Stradbroke Island QLD

The Role

Wearecurrently recruitingfor experienced management team, who are highly customer focused, commercially minded drivingbusiness development and equally passionate about guest and local community engagement - people who can deliver exceptional visitor experiences.ReliefManagers must have a commercial mindset, be flexible,andmust love working with guests and our existing onsite staff.

The ideal management team will be able to also assist with grounds maintenance as well as greeting and checking in our guests at reception. The grounds work is physically demanding as you are responsible for all aspects of the park including the cleaning of amenities.

• You must have your own van or set up
• There may be a possibility to leave your van onsite during your working period, rather than remove every fortnight

Responsibilities include:

• Being accountable for all Business operation and guest experience
• Be hands-on and possess a positive can-do attitude
• Ability to problem solve in a fast-paced environment
• Flexibility to fit within established guidelines
• Lead and supervise small teams
• Be accountable for the financial outcomes of the business
• Achievement of agreed KPI's

A strong Australian based support office and local management teams support our park managersand relief managers in all areas of WHS, holiday park legislation, IT and HR soour on-site teamscan focus on delighting guests.

Selection Criteria

• An energetic and enthusiastic, hands-on approach
• Proven experience in a similar role
• Familiarity with RMS 9+ computerised booking system and good computer skills
• Willingness to learn and apply our systems and processes
• Well-developed communication, organisation, administration and management skills
• Demonstrated ability to interact with stakeholders in a professional manner
• Availability to work across a seven-day roster which may include public holidays, weekends, early mornings and evenings
• Must be able to liaise with existing on-site managers
• The Grounds person must be willing to undertake some strenuous task around the park

The Company

BelgraviaPROis a management services company specialising in the operation of tourism properties, from campgrounds to large-scale tourist parks. Park management presents exciting, flexible and lifestyle-focused careers.

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.

We are committed to providing a child safe environment. Please refer to ourchild safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.