Personal Banker: Elevate Customer Banking & Lending

Bendigo Bank; Strathpine; On-site; AUD 27,000 - 36,000; Part time

Benefits offered by this job

Health and wellbeing support

BEN U learning

Job summary

Bendigo Bank is seeking a Personal Banker to deliver exceptional customer experiences and meet customers' end-to-end banking needs. You’ll educate customers on online platforms, recommend products, and help them achieve their financial goals.

In this permanent, part-time role based in Strathpine, QLD, you’ll support lending discussions and contribute to community outcomes while receiving on-the-job training and development opportunities.

Qualifications

• Proven ability to achieve sales results through solutions that truly meet customer needs.
• Confidence to communicate with new and existing customers face to face and over the phone.
• Ability to quickly build relationships and rapport with customers and colleagues.
• Experience in consumer lending is a plus but not essential.
• Eagerness to understand what makes Bendigo Bank different.

Responsibilities

• Deliver win-win solutions for the bank and customers by understanding goals and designing suitable options.
• Educate and support customers with online banking and digital literacy as offerings evolve.
• Guide customers through personalised lending solutions, including personal loans and cards.
• Participate in on-the-job training and learning opportunities to advance your career.
• Build connections and contribute to the community while supporting customers.

Skills

Customer service

Sales-oriented

Communication (face-to-face/phone)

Relationship building

Consumer lending

Job description

Bendigo Bank is seeking a Personal Banker to deliver exceptional customer experiences and meet customers' end-to-end banking needs. You’ll educate customers on online platforms, recommend products, and help them achieve their financial goals.

In this permanent, part-time role based in Strathpine, QLD, you’ll support lending discussions and contribute to community outcomes while receiving on-the-job training and development opportunities.