Personal Banker: Deliver Solutions & Digital Banking

Bendigobank; Strathpine; On-site; AUD 52,000 - 70,000; Full time

Benefits offered by this job

Health and wellbeing support

Gym membership discounts

Employee Assistance Program (EAP)

BEN U corporate university

Job summary

Bendigo Bank is hiring a Personal Banker in Strathpine, QLD to deliver exceptional end-to-end banking experiences. You’ll assist customers, educate on digital platforms, and recommend products that fit their goals.

In this permanent role, you’ll guide customers through lending options, stay ahead of digital trends, and build lasting relationships with clients and colleagues while enjoying on-the-job training and community-focused initiatives.

Qualifications

• Proven ability to achieve sales results through solutions that truly meet customer’s needs.
• Confidence to communicate with new and existing customers face to face and over the phone.
• The ability to quickly build relationships and rapport with customers and colleagues.
• Eagerness to understand and share what makes our bank different.
• Drive for collaboration - mateship is crucial for us to work together and achieve our goals.
• Experience in consumer lending - a plus but certainly not essential.

Responsibilities

• Delivering win-win solutions for our bank and our customers. Develop an expert understanding of customers’ current and future goals, you’ll design solutions that meet their needs, objectives and interests.
• Keeping up with constant change. You’ll educate and support our customers with their digital literacy and online banking needs as we continue to innovate our offerings.
• Guiding customers through personalised lending solutions. By exploring tailored personal loans and credit card options, you’ll help customers achieve their goals.
• Being a lifelong learner. Bring your brilliant mind, and we’ll help you take your career to the next level with on-the-job training and other learning opportunities.
• Building connections. A new role at the Bank means supporting our customers, giving back and making our communities a better place… while having some fun along the way!

Skills

Customer service

Sales

Communication

Relationship building

Digital literacy

Lending experience

Job description

Bendigo Bank is hiring a Personal Banker in Strathpine, QLD to deliver exceptional end-to-end banking experiences. You’ll assist customers, educate on digital platforms, and recommend products that fit their goals.

In this permanent role, you’ll guide customers through lending options, stay ahead of digital trends, and build lasting relationships with clients and colleagues while enjoying on-the-job training and community-focused initiatives.