Customer Relationship & Lending Specialist

Bendigobank; City Of Greater Geraldton; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Health and wellbeing support

BEN U learning program

Job summary

Bendigo Bank Geraldton is hiring a Customer Relationship Officer to deliver an exceptional end-to-end banking experience for our community. In this permanent, full-time role, you’ll assist customers with enquiries, explain digital platforms, and recommend products that fit their needs.

You’ll build lasting relationships, support local initiatives, and participate in community events while enjoying on-the-job training and a supportive team culture.

Qualifications

• Proven ability to achieve sales results through customer solutions.
• Confident in face-to-face and phone customer communication.
• Ability to quickly build relationships with customers and colleagues.
• Willingness to learn what makes our bank different.
• Collaboration and teamwork are valued.
• Experience in consumer lending is a plus.

Responsibilities

• Deliver win–win solutions for customers and the bank.
• Educate customers on digital platforms and online banking.
• Guide customers through personal lending options.
• Be a lifelong learner with on‑the‑job training and opportunities.
• Build connections with customers and the community.

Skills

Sales results

Communication skills

Relationship building

Bank knowledge

Collaboration

Consumer lending

Job description

Bendigo Bank Geraldton is hiring a Customer Relationship Officer to deliver an exceptional end-to-end banking experience for our community. In this permanent, full-time role, you’ll assist customers with enquiries, explain digital platforms, and recommend products that fit their needs.

You’ll build lasting relationships, support local initiatives, and participate in community events while enjoying on-the-job training and a supportive team culture.