Relationship Banker II: Grow Banking Relationships

Banco Santander; Melbourne; On-site; AUD 80,000 - 109,000; Full time

Job summary

Banco Santander is seeking a Banking Center Relationship Banker 2 in Somers, NY. You will greet customers, analyze financial needs, and offer appropriate products through needs-based conversations to deepen relationships.

The role includes routine teller transactions, sales support, and contributing to branch growth while maintaining compliance with regulations. Strong customer service and flexibility are essential.

Qualifications

• 3+ years customer service and needs-based banking sales experience preferred.
• 0+ years supervisory experience preferred.
• Demonstrated success in leading, coaching, and motivating.
• Working knowledge of all products and services.
• Ability to work a flexible and/or rotating schedule; may require weekends.

Responsibilities

• Responds to customers' needs in an accurate and timely fashion, capitalizing on resources and tools available.
• Evaluates needs of clients and offers appropriate financial products and services, through needs-based conversations, to build and deepen relationships.
• Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions.
• Support segmentation strategy by implementing sales, retention, and other bank initiatives to execute Banking Center’s growth and profitability objectives.
• Expected to achieve/exceed both individual and team goals in sales, service and operations.
• Maintains compliance with Federal and State regulations as well as bank policies and procedures.
• Assist with supervision of banking center colleagues offering coaching support to fellow bankers.

Skills

Customer service

Needs-based selling

Banking sales

Relationship building

Communication skills

Education

HS Diploma or GED

Associates or Bachelor's degree

Job description

Banco Santander is seeking a Banking Center Relationship Banker 2 in Somers, NY. You will greet customers, analyze financial needs, and offer appropriate products through needs-based conversations to deepen relationships.

The role includes routine teller transactions, sales support, and contributing to branch growth while maintaining compliance with regulations. Strong customer service and flexibility are essential.