Rehabilitation-Focused Case Planner

Serco; Lavadia; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible salary packaging options

Benefits@Serco programs

Fitness Passport access

Generous employee referral program

Job summary

Serco is seeking a Case Planning Officer for Clarence Correctional Centre, Australia’s largest correctional facility on the NSW North Coast. You will manage inmates’ cases, assess risks and needs, and help develop plans to reduce reoffending while supporting transitions from prison to community.

You’ll work with custodial and probation teams to promote rehabilitation, maintain safety and apply Serco’s values in every interaction, reporting on case progress and outcomes.

Qualifications

• Relevant tertiary qualification in Criminology, Social Work or Social Sciences.
• Certificate IV in Correctional Practice (Case Management) or ability to obtain within 12 months.
• Experience in case management and rehabilitation/reintegration practices.
• Exposure to criminal justice system or similar human services.
• Competent level of computer literacy and report-writing skills.
• Strong interpersonal and communication skills.

Responsibilities

• Demonstrating a commitment to Serco’s values and the rehabilitation process.
• Promoting cultural awareness by fostering an understanding of the impact and management of diverse ethnic backgrounds, customs and contemporary issues.
• Maintaining a high level of integrity and ethical behaviour.

Skills

Criminology/Social Sci

Case management

Communication

Report writing

Interpersonal skills

Computer literacy

Education

Relevant tertiary qualification in Criminology/Social Work

Job description

Serco is seeking a Case Planning Officer for Clarence Correctional Centre, Australia’s largest correctional facility on the NSW North Coast. You will manage inmates’ cases, assess risks and needs, and help develop plans to reduce reoffending while supporting transitions from prison to community.

You’ll work with custodial and probation teams to promote rehabilitation, maintain safety and apply Serco’s values in every interaction, reporting on case progress and outcomes.