Regional Venue Operations Lead

Whitton Malt House; Whitton; Sur place; AUD 70 000 - 90 000; Plein temps

Avantages offerts par ce poste

Salary range

Full-time role

Growth opportunity

Regional setting

Résumé du poste

Whitton Malt House is an agritourism and hospitality destination in the Riverina. We run a restaurant, bar, function centre, café, cellar door, gift shop, and accommodation, and seek a capable hospitality operator to coordinate day-to-day running of the venue.

Reporting to the General Manager and working across teams, you will translate operating plans into stock, staff, accommodation and event execution, with a focus on forward planning, service quality and compliance in a regional setting.

Qualifications

• 3+ years in hospitality operations or similar coordinating role.
• Experience coordinating multiple priorities in complex environments.
• Diploma or higher in hospitality management or related field.
• Experience with stock control, purchasing and rostering.
• Strong organisation and forward planning with attention to detail.
• Confident with POS, booking and rostering systems and Excel.
• Clear, professional communication with guests, suppliers and teams.
• Current NSW RSA or ability to obtain one.
• Availability across weekends, evenings and events.

Responsabilités

• Turn operating and event plans into stock, staffing and supplier arrangements.
• Coordinate and direct staff across teams to deliver services and events.
• Monitor service standards and quality, and resolve issues on the day.
• Order stock to lead times, receive and reconcile deliveries, and monitor levels.
• Build rosters to service needs and budget.
• Plan and coordinate accommodation requirements with other teams, including bookings and changes.
• Participate in and lead selection of staff, inductions and training.
• Keep Executive Chef, supervisors, GM and Events team informed with feedback after key operations.
• Support liquor licensing, RSA, food safety and WHS compliance.
• Provide general administration, reservations and reception support.

Connaissances

Hospitality operations

Staff coordination

Forward planning

POS & rostering systems

Excel

Guest & supplier communications

RSA certificate

Formation

Diploma in hospitality management

Outils

POS systems

Rostering software

Booking systems

Description du poste

Whitton Malt House is an agritourism and hospitality destination in the Riverina. We run a restaurant, bar, function centre, café, cellar door, gift shop, and accommodation, and seek a capable hospitality operator to coordinate day-to-day running of the venue.

Reporting to the General Manager and working across teams, you will translate operating plans into stock, staff, accommodation and event execution, with a focus on forward planning, service quality and compliance in a regional setting.