Regional Service & Warranty Manager — SA & NT

Cape York Partnership; Adelaide; Hybrid; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Regional ownership

Senior leadership role

Training & development

Staff purchase program

Job summary

Seeley International is seeking a Service and Warranty Manager to lead the SA and NT service network from our Lonsdale head office, coordinating in-house technicians and authorised agents while driving warranty outcomes and service quality. Regular travel across the region will be required.

You will manage day‑to‑day Seeley Service Australia operations, build agent capability, and feed product intelligence to Technical Support, Engineering and Quality teams to grow service revenue and customer

Qualifications

• HVAC service management experience required.
• ,
• Strong planning and organisational skills.

Responsibilities

• Manage warranty and service activity for SA and NT region.
• Lead four service technicians and coach them.
• Oversee authorised service agent network and performance.
• Ensure safety, compliance and risk assessment processes.
• Deliver training to installers and agents.

Skills

Field service mgmt

HVAC

Refrigeration

Electrical

Gas systems

Team leadership

Compliance

Communication

MS Office

Education

Trade licence

Tools

Microsoft Word

Excel

Job description

Seeley International is seeking a Service and Warranty Manager to lead the SA and NT service network from our Lonsdale head office, coordinating in-house technicians and authorised agents while driving warranty outcomes and service quality. Regular travel across the region will be required.

You will manage day‑to‑day Seeley Service Australia operations, build agent capability, and feed product intelligence to Technical Support, Engineering and Quality teams to grow service revenue and customer