Regional Service Desk IT Support Officer - Education

Catholic Education - Diocese of Cairns; Cairns Regional; Presencial; AUD 93.000 - 105.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

12.75% Employer Superannuation

Annual Leave with 17.5% leave loading

14 Weeks’ paid parental leave

Employee Assistance Program

Fitness Passport Membership

Descripción de la vacante

Catholic Education Services in the Diocese of Cairns is seeking an Information Technology Technical Support Officer (Service Desk) for a full-time, permanent role. You will be the first point of contact for IT assistance, supporting staff across head office and schools with guidance from experienced IT staff.

The role involves daily service desk tasks, routine checks of office systems, AV equipment, printers, and desktop technologies, plus travel to Cairns region schools.

Formación

• Experience in supporting Information Technology systems is required.
• Strong customer service and clear communication are essential.
• Willingness to learn and work collaboratively in a IT team.
• Possession of a Working with Children Blue Card and a valid driver’s licence.

Responsabilidades

• Provide frontline service desk support to head office and schools.
• Check meeting rooms, AV equipment, printers, and desktop/collaborative Tech daily.
• Travel to school sites across Cairns region as required.

Conocimientos

Customer service

IT support

Interpersonal skills

Organisational skills

Professional presentation

Educación

Working with Children Blue Card

Driver's licence

Herramientas

Printers

AV equipment

Desktops & collaboration tools

Descripción del empleo

Catholic Education Services in the Diocese of Cairns is seeking an Information Technology Technical Support Officer (Service Desk) for a full-time, permanent role. You will be the first point of contact for IT assistance, supporting staff across head office and schools with guidance from experienced IT staff.

The role involves daily service desk tasks, routine checks of office systems, AV equipment, printers, and desktop technologies, plus travel to Cairns region schools.