Regional Manager - QLD North

Coates; Townsville City; On-site; AUD 180,000 - 250,000; Full time

Benefits offered by this job

Career progression pathways

Flexible working options

Employee discounts & wellbeing program

Purchased additional leave program

Novated leasing & salary sacrifice

Paid Parental Leave (12 weeks)

Job summary

Coates is seeking an experienced Regional Manager based in Townsville to lead the Queensland North region. You will drive safety, performance and customer-focused growth across a dispersed branch network, shaping regional strategy and developing high-performing teams.

In this senior leadership role, you’ll influence multi-market outcomes, partner with operations and commercial teams, and deliver value on major infrastructure projects and community initiatives.

Qualifications

• Proven leadership experience within a multi-site or regional business environment.
• Track record of building high-performing teams and positive workplace cultures.
• Demonstrated success driving a proactive safety culture.
• Strong commercial and business acumen with accountability for financial and operational performance.
• Excellent stakeholder management and relationship-building skills.
• Customer-focused leadership delivering outstanding service outcomes.

Responsibilities

• Lead a geographically dispersed team across the region and coach leaders.
• Develop regional strategies driving sustainable growth, profitability and operational excellence.
• Foster safety culture and drive accountability across the network.
• Build strong relationships with customers and stakeholders to enable long-term partnerships.
• Collaborate with fleet, maintenance, transport and supply chain to maximise network performance.

Skills

Leadership

Safety culture

People management

Stakeholder management

Commercial acumen

Change leadership

Job description

Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC.

The next step in your career starts here…

Reporting directly to the Executive General Manager (EGM), North Business Unit, this is a highly visible leadership role with accountability for the performance, people, customers and growth of the Queensland North region.

Based in Townsville, the Regional Manager is responsible for a diverse network of branches across North Queensland and the Northern Territory, spanning a vast and strategically important region from Mackay in the south to Weipa in the north, and from Emerald in the west through to Darwin. This broad remit provides a unique opportunity to influence business performance across multiple markets, industries and communities.

As Regional Manager, you'll lead a geographically dispersed team, driving safe, profitable and customer-focused outcomes across the region. With the autonomy to shape strategy and influence results, you'll play a pivotal role in developing high-performing teams, strengthening customer partnerships and ensuring operational excellence across the business.

You'll also contribute to the successful delivery of major infrastructure projects and high-profile community and sporting events throughout the region, helping Coates continue to support the industries and communities that keep Australia moving.

What you’ll be responsible for:

Leading Safety Excellence

• Champion a strong safety culture across the region, ensuring safety remains at the heart of every decision and activity.
• Drive accountability, engagement and continuous improvement in safety performance.

Regional Leadership & Culture

• Lead, coach and develop a high-performing team of leaders across the branch network.
• Foster a culture of engagement, collaboration and accountability that enables people and teams to succeed.

Customer & Community Focus

• Build strong relationships with customers and key stakeholders, ensuring exceptional service and long-term partnerships.
• Support the delivery of major projects and events that contribute to the growth and success of the region.

Business Performance

• Develop and execute regional strategies that drive sustainable growth, profitability and operational excellence.
• Ensure regional performance targets are achieved through strong leadership, planning and execution.
• Partner with fleet, maintenance, transport and supply chain teams to maximise network performance and asset utilisation.
• Identify opportunities to improve efficiency, productivity and customer outcomes across the region

What You'll Bring to the role:

We're seeking an experienced people and business leader who can successfully lead a geographically dispersed workforce while balancing customer, commercial and operational priorities.

You are a collaborative leader who builds trust, develops capability and creates an environment where people are empowered to perform at their best. With strong commercial acumen and a customer-first mindset, you'll be comfortable influencing stakeholders, driving regional performance and delivering sustainable business growth.

To Be Successful You'll Have

• Proven leadership experience within a multi-site or regional business environment.
• A track record of building and sustaining high-performing teams and strong workplace cultures.
• Demonstrated success driving a proactive safety culture.
• Strong commercial and business acumen, with accountability for financial and operational performance.
• Exceptional stakeholder management and relationship-building skills.
• Customer-focused leadership with a commitment to delivering outstanding service outcomes.
• Strong communication, influencing and decision-making capabilities.
• Experience leading change, continuous improvement initiatives and business growth.

What you’ll get in return

We provide our team with a wide range of perks and benefits, including:

• Development and career progression pathways
• Flexible working options available—let’s discuss what works best for you
• Access to our employee discounts, benefits and wellbeing program
• Purchased additional leave program
• Novated leasing and salary sacrifice
• 12 weeks Paid Parental Leave in addition to government parental leave scheme
• Volunteering opportunities through the Coates Foundation

Diversity and inclusion are at the heart of our culture. Coates welcomes candidates from all backgrounds, experiences and perspectives to apply.

Coates. Equipped for you.

Internal applicants must formally apply via People Hub and are encouraged to inform and discuss their application with their current manager.