Operations Coordinator

Coates; Townsville City; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Career progression

Flexible working options

Discounts and wellbeing program

Purchased leave program

Novated leasing

12 weeks Paid Parental Leave

Volunteering opportunities

Job summary

Coates is seeking an on-site Operations Coordinator to be the key representative at Phosphate Hill Mine. You will coordinate equipment, service the fleet and maintain safety and service standards while supporting our customer on site.

This FIFO role from Townsville runs 12-hour shifts (6am–6pm) with flights, accommodation and meals provided. Rosters may be 1/1 or 2/2 for the right candidate, and applicant must be trade-qualified with a forklift license.

Qualifications

• Mechanical trade qualification (Diesel Fitter, Mechanic, Plant Mechanic or similar).
• Current Forklift Licence.
• Experience with petrol and diesel engines, hydraulics, pneumatics and basic electrical systems.
• Strong fault-finding, diagnostic and preventative maintenance skills.
• Effective organisational and time management abilities.
• Excellent communication and customer service skills.
• A strong commitment to safety and working within a Zero Harm environment.

Responsibilities

• Demonstrate safety leadership and actively contribute to Coates' Safety First, Zero Harm culture.
• Coordinate the supply and mobilisation of equipment to meet customer project requirements.
• Conduct pre-hire inspections and ensure equipment is maintained to Coates standards.
• Respond to customer enquiries, provide equipment recommendations and deliver exceptional service.
• Coordinate maintenance activities and service schedules for site equipment.
• Perform fault finding, minor repairs and servicing on small plant and equipment.
• Liaise closely with site personnel to manage day-to-day equipment requirements.
• Maintain accurate records and ensure compliance with operational and safety procedures.

Skills

Mechanical trade

Forklift licence

Engine hydraulics

Fault finding

Organisational skills

Communication

Safety focus

Tools

EWP Licence

Test and Tag certification

Job description

Coates Operations Coordinator

You'll be the key on-site representative supporting our customer at Phosphate Hill Mine. This hands-on role combines equipment coordination, customer service and mechanical maintenance responsibilities to ensure equipment is available, safe and ready for use when our customers need it.

Working autonomously in a satellite branch environment, you'll coordinate equipment requirements, build strong customer relationships and perform maintenance and servicing across our hire fleet. This role is ideal for a trade-qualified mechanic or fitter who enjoys a mix of technical and operational responsibilities.

This is a FIFO role from Townsville, based at Phosphate Hill Mine. You will work 12-hour shifts (6am to 6pm), 7 days per week while on site, with all flights, accommodation and meals fully provided.

We are open to discussing either a 1 week on, 1 week off roster or a 2 weeks on, 2 weeks off roster for the right candidate.

Key Responsibilities

• Demonstrate safety leadership and actively contribute to Coates' Safety First, Zero Harm culture.
• Coordinate the supply and mobilisation of equipment to meet customer project requirements.
• Conduct pre-hire inspections and ensure equipment is maintained to Coates standards.
• Respond to customer enquiries, provide equipment recommendations and deliver exceptional service.
• Coordinate maintenance activities and service schedules for site equipment.
• Perform fault finding, minor repairs and servicing on small plant and equipment.
• Liaise closely with site personnel to manage day-to-day equipment requirements.
• Maintain accurate records and ensure compliance with operational and safety procedures.

About You

You'll be a proactive and customer-focused trade professional who enjoys building relationships and taking ownership of outcomes in a remote site environment.

To Be Successful, You'll Have

• Mechanical trade qualification (Diesel Fitter, Mechanic, Plant Mechanic or similar).
• Current Forklift Licence.
• Experience working with petrol and diesel engines, hydraulics, pneumatics and basic electrical systems.
• Strong fault-finding, diagnostic and preventative maintenance skills.
• Effective organisational and time management abilities.
• Excellent communication and customer service skills.
• A strong commitment to safety and working within a Zero Harm environment.

Desirable

• EWP Licence.
• Test and Tag certification.
• Previous experience working in a mining, construction or equipment hire environment.

What You'll Get In Return

We provide our team with a wide range of perks and benefits, including:

• Development and career progression pathways
• Flexible working options available—let's discuss what works best for you
• Access to our employee discounts, benefits and wellbeing program
• Purchased additional leave program
• Novated leasing and salary sacrifice
• 12 weeks Paid Parental Leave in addition to government parental leave scheme
• Volunteering opportunities through the Coates Foundation

Looking for more reasons to join Coates?

At Coates, we know that people, organisations and communities thrive when everyone feels valued and included.

We're proud to be implementing our second Reconciliation Action Plan and are committed to improving gender representation. We also provide opportunities for growth through our leadership and development programs.

But our impact doesn't stop there. Coates supports local and national charities through the Coates Foundation and invests in more sustainable equipment solutions to help create a greener future for all.

Visit careers.coates.com to learn more about our values and opportunities.

Diversity and Inclusion

Diversity and inclusion are at the heart of our culture. Coates welcomes candidates from all backgrounds, experiences and perspectives to apply.