Regional Family Connect & Support Lead

Uniting NSW & ACT; Dubbo; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Salary packaging

Ex-gratia leave days

Inclusive, values-driven organisation

Job summary

Uniting NSW & ACT in Dubbo or Orange is seeking a Coordinator for Family Connect and Support to lead a team of Caseworkers delivering early intervention services across Western NSW. The role is full-time, fixed-term until Feb 2028, 35 hours per week, Mon-Fri 9am–5pm, based in Dubbo or Orange.

You will provide supervision, guidance, and professional development, ensuring culturally responsive and family-centred practice across dispersed teams.

Qualifications

• Diploma in Community Services (minimum) with a bachelor’s degree highly regarded.
• Minimum two years’ leadership or supervision experience in community services.
• Strong knowledge of regional service systems and referral pathways.
• Proven ability to lead, motivate and develop staff with accountability.
• Experience handling complex casework, child protection and strengths-based practice.
• Excellent written communication and report-writing skills.
• Commitment to culturally responsive, family-centred services with Aboriginal and Torres Strait Islander communities.

Responsibilities

• Lead and mentor a dispersed team of Family Worker Specialists with regular supervision.
• Provide guidance on complex cases, risk assessment and evidence-informed practice.
• Oversee intake, referrals, triage and case allocations to ensure timely responses.
• Review casework documentation and contribute to internal case reviews and reports.
• Build relationships with local services and partners and represent Uniting at interagency meetings.
• Foster a positive, inclusive, high-performing team culture.

Skills

Leadership experience

Staff development

Risk management

Stakeholder engagement

People management

Interagency collaboration

Education

Diploma in Community Services

Bachelor’s degree preferred

Job description

Uniting NSW & ACT in Dubbo or Orange is seeking a Coordinator for Family Connect and Support to lead a team of Caseworkers delivering early intervention services across Western NSW. The role is full-time, fixed-term until Feb 2028, 35 hours per week, Mon-Fri 9am–5pm, based in Dubbo or Orange.

You will provide supervision, guidance, and professional development, ensuring culturally responsive and family-centred practice across dispersed teams.