Family-Centered Casework Support Worker

Uniting NSW & ACT; Sydney; On-site; AUD 60,000 - 80,000; Full time

Job summary

Uniting NSW.ACT is seeking a Casework Support Worker to join our PSP: Out of Home Care team. This full-time role (35 hours/week) is based at North Parramatta, with occasional travel across the Greater Sydney region and contract through to June 2027.

You’ll walk alongside children, families, carers and Caseworkers, organising family time, arranging respite, transporting children, and supporting casework tasks in a culturally safe environment. This is a growth-focused, hands-on opportunity.

Qualifications

• Certificate IV (minimum) in Community Services or enrolled and working towards a social service qualification.
• Passion for helping children and young people stay safe and connected to family and community.
• Flexible, reliable and ready to jump in where support is needed.
• Communicate with care, clarity and cultural respect.
• Willingness to travel across the Greater Sydney region and hold a valid driver’s licence.
• Working with Children Check (or willingness to obtain).

Responsibilities

• Supervise and support culturally safe family time between children and their families.
• Arrange respite placements and provide transport for children and young people as needed.
• Assist in completing necessary casework tasks, including basic paperwork, case file notes, and supporting visits.
• Help facilitate connections between children and their broader kin, community, and culture.
• Collaborate with Caseworkers and the clinical team on strategies and support plans for children and carers.
• Provide support during placement changes or breakdowns, ensuring smooth transitions.
• Maintain accurate records and ensure administrative requirements are met.
• Occasionally step in to assist or cover for Caseworkers as needed.

Skills

Communication

Cultural respect

Reliability

Flexibility

Education

Certificate IV (minimum) in Community Services

Job description

Uniting NSW.ACT is seeking a Casework Support Worker to join our PSP: Out of Home Care team. This full-time role (35 hours/week) is based at North Parramatta, with occasional travel across the Greater Sydney region and contract through to June 2027.

You’ll walk alongside children, families, carers and Caseworkers, organising family time, arranging respite, transporting children, and supporting casework tasks in a culturally safe environment. This is a growth-focused, hands-on opportunity.