Regional Coordinator - Flexible Community Services Leader

Selectability; Townsville City; Vor Ort; AUD 62.000 - 84.000; Vollzeit

Benefits dieser Stelle

FBT salary packaging benefits

Fitness Passport

Flexible working arrangements

Career pathways and development

Employee Assistance Program

Zusammenfassung

Selectability is seeking a Regional Coordinator to provide leadership and operational oversight for the Townsville region. You will drive service excellence, support workforce capability, and ensure compliance with NDIS, WHS and quality standards, while collaborating with local teams and stakeholders to deliver person-centered care.

The role involves mentoring leaders, managing budgets, and stepping into service delivery when needed to maintain continuity of care.

Qualifikationen

• Experience leading teams in mental health, disability, child safety or community services (desirable)
• Experience in the mental health industry (desirable)
• An in-depth knowledge of the NDIS guidelines and processes (desirable)
• Strong computer skills with the ability to complete required reporting
• Experience working in a team environment
• Proficient in Microsoft Office (Outlook, Word, Excel, Teams) and other databases
• A positive attitude and commitment to best practice
• Ability to work with culturally and linguistically diverse communities

Aufgaben

• Leading, mentoring and supervising Team Leaders, providing coaching and professional development.
• Ensuring safety, wellbeing and quality of care through regular service reviews and reporting.
• Collaborating with Team Leaders for person-centred intake and effective service planning.
• Overseeing recruitment, onboarding, performance management and HR processes.
• Monitoring service delivery, audits and compliance with NDIS, HSQF and NSMHS standards.
• Managing records, rosters and performance documentation.
• Overseeing budgets and financial administration including invoicing.
• Promoting use of payroll, HR and admin systems to support efficiency.
• Participating in on-call duties and responding to emergencies.
• Providing operational support to maintain continuity of care.
• Identifying and mitigating workplace risks and WHS compliance.
• Building relationships with employees, recipients, families and stakeholders.
• Preparing operational/ performance reports for the General Manager.

Kenntnisse

Team leadership

Mentoring

Coaching

Stakeholder engagement

MS Office

Jobbeschreibung

Selectability is seeking a Regional Coordinator to provide leadership and operational oversight for the Townsville region. You will drive service excellence, support workforce capability, and ensure compliance with NDIS, WHS and quality standards, while collaborating with local teams and stakeholders to deliver person-centered care.

The role involves mentoring leaders, managing budgets, and stepping into service delivery when needed to maintain continuity of care.