Regional Business Support & Admin Lead

Queensland Government; Mount Isa City; On-site; AUD 60,000 - 80,000; Full time

Job summary

TAFE Queensland invites applications for a permanent, full-time Business Support Officer based primarily at Mount Isa. You will deliver customer-focused information and administration services to students, staff and clients, work within the Infrastructure and Logistics team, and contribute to regional operations.

The role requires initiative, strong communication, attention to detail and proficiency in Microsoft Office.

Qualifications

• Display initiative and ability to thrive in a dynamic environment.
• Work independently and as part of a team to achieve service objectives.
• Provide courteous, prompt and professional support to internal and external clients.
• Demonstrate strong written, oral and interpersonal communication and liaison skills.

Responsibilities

• Provide accurate and efficient administration support using computerised management information systems and software packages.
• Update and maintain knowledge of the region's services, products and policies and apply it to referrals of services.
• Provide supervision and direction to administrative staff within the work area.
• Undertake research and development on matters relating to business functions.
• Ensure day to day activities align with business operations.
• Contribute to improvement in business processes and practices.

Skills

Communication

Time management

Teamwork

Customer service

Tools

Microsoft Office

Job description

TAFE Queensland invites applications for a permanent, full-time Business Support Officer based primarily at Mount Isa. You will deliver customer-focused information and administration services to students, staff and clients, work within the Infrastructure and Logistics team, and contribute to regional operations.

The role requires initiative, strong communication, attention to detail and proficiency in Microsoft Office.