Regional Bank Manager

Westpac Group; Nelson Bay; On-site; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Fleet car provided

Job summary

Westpac Group is seeking a Regional Bank Manager to lead four branches across Salamander Bay, Maitland, Raymond Terrace and Green Hills. You will be at the heart of the branch network, driving customer experiences and performance across locations.

You will provide hands-on leadership, coach your teams, and be accountable for customer, risk, operational and business outcomes while regularly traveling between branches. A branded fleet car is provided to the successful applicant.

Qualifications

• Leadership experience, ideally in retail banking or related field.
• Ability to coach, support and bring together teams across multiple locations.
• Experience taking accountability for risk, compliance, and customer experience.
• Experience delivering business outcomes and identifying growth opportunities.
• Strong communication and problem-solving skills for challenging situations.

Responsibilities

• Lead four branches (Salamander Bay, Maitland, Raymond Terrace, Green Hills) with hands-on leadership.
• Travel regularly between locations to oversee operations and customer service.
• Coach and support branch teams to deliver exceptional customer experiences.
• Accountability for risk, compliance, and overall business outcomes across the four sites.

Skills

Leadership experience

Coaching multi-location teams

Risk & compliance accountability

Business growth mindset

Communication & problem-solving

Job description

Job Description

Create your best future and join Westpac as a Regional Bank Manager.

What’s the role?

Here’s an opportunity to make your mark across four local communities. As our newly created Regional Bank Manager, you’ll lead our Salamander Bay, Maitland, Raymond Terrace and Green Hills branches.

You’ll be at the heart of our branch network, bringing people together to create brilliant experiences for our customers. You’ll provide hands on leadership, coach and support your teams, and help them thrive while taking accountability for customer, risk, operational and business outcomes across the four branches.

This is a full-time role, working Monday to Friday. You’ll spend time across each of your branches, so regular travel between locations will be part of your working week. A branded fleet car will be provided to the successful applicant.

What do I need?

• Strong leadership experience, ideally gained within Retail Banking, although this isn’t essential
• The ability to coach, support and bring together teams working across multiple locations
• Experience taking accountability for risk and compliance, team performance and customer experience
• Experience delivering business outcomes and identifying opportunities for sustainable growth
• Strong communication and problem-solving skills, including the ability to navigate challenging situations

Why join us?

We’re obsessed with becoming our customers #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives

Create your future today

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page , under the ‘Diversity, sustainability and flexibility’ section.

We may close this job advertisement earlier than the advertised closing date if suitable candidates are identified. We encourage you to apply as soon as possible.