Reddy Express Garbutt – Assistant Manager

OTR; Ingham; On-site; AUD 50,000 - 65,000; Full time

Job summary

OTR in Ingham, Queensland is seeking an individual responsible for assisting with day-to-day store operations including customer service and team training. Passion for delivering exceptional service and leadership experience in retail is essential.

The successful candidate will adapt to changes and manage stock efficiently while ensuring compliance with health and safety standards. This is an exciting opportunity to join a growing team at OTR.

Qualifications

• Experience in leadership within a retail or hospitality setting.
• Strong communication skills to engage with customers and team members.
• Ability to manage stock and apply health and safety policies.

Responsibilities

• Assist with day-to-day store operations.
• Train and develop team members for better performance.
• Manage stock and adherence to health and safety protocols.

Skills

Leadership experience in a retail/hospitality capacity

Well-developed and professional communication skills

Strong attention to detail

Ability to adapt to change

Passion for delivering exceptional customer service

Strong sense of teamwork

Job description

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About The Role

Responsible for assisting with the day-to-day operations of the store. This would include customer service, team training and development, rostering, stock management, reporting as well as adhering to and implementing health and safety policies and procedures.

About You & Your Skills

• Leadership experience in a retail/hospitality capacity
• A passion to drive your own career, and others around you, forward
• Well-developed and professional communication skills
• Passion for delivering exceptional customer service and training to others
• Ability to adapt to change
• Strong attention to detail
• Strong sense of teamwork

For the exciting opportunity to be a part of our amazing team, please apply today!

Pre-Employment Requirements

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.