Recruitment Operations Lead - CBD + WFH Flex

Hugo Personnel Pty; Melbourne; Hybrid; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Morning teas

Lunches

Company events & activities

Learning and professional development

Job summary

Hugo Personnel Pty is a boutique Australian recruitment agency seeking a hands-on Recruitment Operations leader to work with the Director and Recruitment Manager. You will own the tech stack, drive rollouts, ensure data hygiene, and support consultants with escalations and senior-role recruitment.

The role is full-time and permanent, based in the CBD with work-from-home flexibility after probation. An attractive salary package and opportunities for development are on offer.

Qualifications

• Demonstrated experience in a Recruitment Operations role, or a recruitment background with operations or systems leadership.
• Proven experience rolling out a CRM, ATS or HRIS.
• Strong working knowledge of an ATS and CRM, including automation builders or APIs, and the confidence to train others.
• Strong influencing skills, with the ability to bring stakeholders into change.
• Excellent written and verbal communication skills.
• Experience facilitating workshops and training for staff at all levels.
• Sound understanding of compliance in a recruitment setting.
• Ability to adapt when priorities change, including balancing the needs of two businesses.
• Understanding of marketing and brand awareness (not essential).

Responsibilities

• Review and refine the company tech stack, lead system rollouts and integrations
• Act as champion user and first point of contact for all recruitment systems
• Analyse recruitment processes and workflows, and find opportunities for automation and optimisation
• Facilitate onboarding and training for new and existing staff, including the leadership team
• Refine training collateral, automation templates and instructional design packages
• Assist with internal recruitment for new team members
• Maintain data hygiene and produce ATS reports
• Support weekly social media content, create EDMs, nurture pathways and marketing analytics
• Support the Recruitment Manager with higher duties, senior role recruitment and client escalations
• Collaborate with the Directors, IT Manager and Payroll Manager to manage our software vendors

Skills

Recruitment operations

CRM/ATS rollout

Automation & APIs

Training & workshops

Stakeholder management

Data hygiene

Communication skills

Tools

ATS (Applicant Tracking System)

CRM

HRIS

Automation builders

APIs

Job description

Hugo Personnel Pty is a boutique Australian recruitment agency seeking a hands-on Recruitment Operations leader to work with the Director and Recruitment Manager. You will own the tech stack, drive rollouts, ensure data hygiene, and support consultants with escalations and senior-role recruitment.

The role is full-time and permanent, based in the CBD with work-from-home flexibility after probation. An attractive salary package and opportunities for development are on offer.