Recruitment Account Manager

APG Workforce; Sydney; Hybrid; AUD 90,000 - 100,000; Full time

Benefits offered by this job

Hybrid working

Supportive culture

Autonomy

Less admin

Job summary

APG Workforce in Ingleburn is seeking a driven recruitment professional who will own a portfolio of key client sites, build strong relationships and coordinate the casual workforce to meet daily needs. Our front-end team handles advertising, screening and onboarding while you focus on placement and client outcomes.

You will thrive in a fast-paced environment, be hands-on, proactive and collaborative, and grow accounts through superb service.

Qualifications

• Experience in labour hire or recruitment.
• Proactive, solutions-focused with a drive to own client outcomes.
• Strong relationship-building and communication skills.
• Able to work in a fast-paced, collaborative team.

Responsibilities

• Manage multiple key client relationships and understand workforce needs.
• Select and place pre-qualified, work-ready candidates.
• Coordinate casual staff and fill shifts daily.
• Grow your accounts through excellent service and strong relationships.
• Collaborate with internal teams to deliver client outcomes.
• Take ownership of workforce performance and client outcomes.

Skills

Relationship building

Client relationship management

Account management

Workforce coordination

Rostering

Problem solving

Team player

Ownership and accountability

Job description

Love working with clients and people, but tired of the recruitment grind?

At APG Workforce’s Ingleburn branch, we’ve structured this role differently! You'll take ownership of a portfolio of key client sites, building strong relationships, understanding workforce needs and coordinating the casual employees required each day. Our dedicated recruitment team handles the front end, including advertising, candidate attraction, initial interviews and onboarding.

We find and qualify the people. You select, place and build the relationships.

We’re looking for a driven, self‑motivated professional who takes ownership, thrives in a fast‑paced environment and enjoys being part of a high‑performing team. You'll be someone who isn't afraid to roll up their sleeves, support colleagues when needed and do what it takes to deliver outstanding outcomes for clients and employees alike.

What you'll do

• Manage a number of key client relationships
• Understand daily and upcoming workforce requirements
• Select and place pre-qualified, work-ready candidates
• Coordinate casual employees and fill shifts
• Build relationships with your clients and casual workforce
• Know who performs well and fits each client
• Solve day-to-day workforce challenges
• Take ownership of client outcomes and workforce performance.
• Work collaboratively with internal teams to achieve results.
• Grow your accounts through great service
• Grow the business through strong relationships and excellent service delivery

Salary & Benefits

• $90,000 to $100,000 package
• Hybrid working, with a mix of home and office
• Manage a number of key client relationships
• Pre-qualified, work-ready candidates provided to you
• Dedicated recruitment team handling advertising, screening, initial interviews and onboarding
• Daily support from an experienced APG management team with around 10 years' average tenure
• Stable, supportive culture with genuine autonomy
• Less recruitment administration, more time building relationships and working with people

Who are we looking for?

You’ll be a people person and natural relationship builder who enjoys organising, solving problems and getting things done. Experience in labour hire, recruitment, account management, workforce coordination, rostering, manufacturing or logistics would be ideal.

• Self-driven and accountable.
• Proactive and solutions-focused.
• A strong team player who enjoys supporting others.
• Confident making decisions and taking ownership.
• Resilient and adaptable in a fast-paced environment.
• Hands-on and willing to jump in wherever needed.
• Passionate about delivering exceptional service to clients and employees.
• Committed to building long-term relationships and achieving positive outcomes.

Why you'll love it

• Less recruitment admin - No endless advertising, screening applications or initial interviewing.
• Real client relationships -you'll have the time to understand their operations and become a genuine workforce partner.
• Candidates ready to place -Our recruitment team builds the talent pool. You choose the right people for your clients and get them working.
• Hybrid flexibility -Enjoy a mix of working from home and the office, while staying connected with your clients and workforce.
• Experienced people behind you -You'll be supported daily by an APG management team with an average tenure of around 10 years, giving you experienced support in a stable, supportive culture.
• Autonomy without being on your own -Take ownership of your clients and workforce, knowing an experienced team is there when you need them.

If you love the client and people side of recruitment, but want less of the repetitive advertising, screening and onboarding, this could be the role you've been looking for!