Receptionist & Upsell Sales Coordinator

Placing Heads; Melbourne; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive remuneration package

Vibrant, supportive team culture

Modern offices near public transport

Weekday hours with great work-life-bAL

Consistent schedule

Job summary

Placing Heads in Melbourne seeks a Receptionist/Customer Service Coordinator to be the welcoming face of the team. You will greet visitors, answer calls, schedule appointments and handle general correspondence with polished front-of-house support.

The role emphasizes upselling to drive sales, maintaining office presentation, and delivering smooth administrative operations in a collaborative, weekday-hours environment with strong work-life balance.

Qualifications

• Experience in receptionist, customer service or front-of-house sales.
• Ability to engage clients and spot upselling opportunities.
• Excellent phone manner and written communication skills.
• Proficient with MS Office applications (Word, Excel, Outlook).
• Highly organised, proactive and detail-oriented.

Responsibilities

• Front-of-House: warmly greet visitors, manage calls, schedule appointments.
• Drive sales: identify customer needs to cross-sell and upsell products.
• Admin operations: maintain reception and meeting-space standards and correspondence.

Skills

Reception / Customer Service

Upselling opportunities

Phone & written communication

MS Office proficiency

Organised & detail-oriented

Tools

MS Office (Word, Excel, Outlook)

Job description

Placing Heads in Melbourne seeks a Receptionist/Customer Service Coordinator to be the welcoming face of the team. You will greet visitors, answer calls, schedule appointments and handle general correspondence with polished front-of-house support.

The role emphasizes upselling to drive sales, maintaining office presentation, and delivering smooth administrative operations in a collaborative, weekday-hours environment with strong work-life balance.