Receptionist - Surgical Practice

Silver Search; Sydney; On-site; AUD 50,000 - 70,000; Full time

Job summary

Silver Search is seeking an experienced PA/Medical Receptionist to join a busy specialist surgical practice in Sydney. You will provide high-level administrative and patient support, manage a diary, greet patients and coordinate communications with doctors and hospitals.

The role requires strong organisation, excellent communication, and a calm, professional manner in a fast-paced environment, with opportunities to grow within a respected medical team.

Qualifications

• Experience in a medical setting.
• Highly organised with ability to manage competing priorities.
• Excellent communication and interpersonal skills.
• Confident dealing with patients, doctors and medical professionals.
• Strong attention to detail and ownership of work.
• Calm and professional in a busy environment.

Responsibilities

• Managing a busy appointment diary and coordinating consultations
• Welcoming patients and providing a professional, friendly experience
• Answering patient enquiries by phone and email
• Managing correspondence, reports and referrals
• Coordinating theatre lists, procedures and patient bookings
• Preparing documentation and ensuring patient records are accurate and up to date
• Processing payments, invoicing and other general administrative duties
• Liaising with hospitals, referring doctors and other healthcare providers
• Supporting the surgeon with day-to-day PA and administrative requirements

Skills

Medical Receptionist Experience

Job description

Our client is a busy and highly regarded specialist surgical practice seeking an experienced PA/Medical Receptionist to join their team.

This is a fantastic opportunity for a confident and organised medical administration professional who enjoys working in a fast-paced specialist environment and takes pride in providing exceptional patient care.

About the Role

Working closely with the surgeon and practice team, you will be responsible for providing high-level administrative and patient support, including:

• Managing a busy appointment diary and coordinating consultations
• Welcoming patients and providing a professional, friendly experience
• Answering patient enquiries by phone and email
• Managing correspondence, reports and referrals
• Coordinating theatre lists, procedures and patient bookings
• Preparing documentation and ensuring patient records are accurate and up to date
• Processing payments, invoicing and other general administrative duties
• Liaising with hospitals, referring doctors and other healthcare providers
• Supporting the surgeon with day-to-day PA and administrative requirements

We are looking for someone who has:

• Previous experience in a medical setting.
• Is highly organised and able to manage competing priorities
• Excellent communication and interpersonal skills
• Confident dealing with patients, doctors and medical professionals
• Strong attention to detail and takes ownership of their work
• Calm and professional in a busy environment

The Opportunity

This is an excellent opportunity to join a well-established specialist practice where you will become an integral part of the team and build a long-term career in a professional and supportive environment.