Receptionist - Specialist Medical Centre

Silver Search; Sydney; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Supportive team environment

Professional development opportunities

4-day work week option

Job summary

Silver Search is partnering with a leading specialist medical centre to recruit a professional Medical Receptionist/Administrator. This role ensures smooth clinic operations, managing appointments, patient records and billing while delivering excellent patient care.

You will support clinicians, handle inquiries by phone and email, maintain confidentiality, and ensure regulatory compliance. The position offers a collaborative, patient-focused environment and opportunities for development.

Qualifications

• Strong organisational skills in a fast-paced clinic environment.
• Ability to multitask across scheduling, billing and records.
• Excellent written and verbal communication with patients and providers.
• Confidential handling of patient information and data.

Responsibilities

• Manage patient appointments, follow-ups and schedule coordination
• Handle patient inquiries via phone and email with professionalism
• Maintain accurate patient records with strict confidentiality
• Process referrals and liaise with specialists and healthcare providers
• Oversee medical billing including Medicare and private health insurance claims
• Manage incoming/outgoing correspondence (emails, phone calls)
• Ensure compliance with medical documentation and regulatory requirements
• Provide administrative support to medical professionals and clinic team

Skills

Organisational skills

Multitasking

Communication skills

Team player

Discretion

Tools

Microsoft Office

Best Practice

Job description

Receptionist - Specialist Medical Centre

Silver Search is proud to partner witha leading specialist practice, in their search for a highly professional and organised Medical Receptionist/Administrator. This is a fantastic opportunity to join a dynamic and supportive team, playing a key role in ensuring the smooth operation of the clinic while delivering outstanding patient care.

About the Role:

As a Medical Receptionist/Administrator, you will provide essential administrative support to the clinic's specialists, ensuring efficiency across patient scheduling, medical documentation, and billing processes. This role requires exceptional attention to detail, strong multitasking skills, and a patient-focused approach.

Key Responsibilities:

• Manage patient appointments, follow-ups, and schedule coordination


• Handle patient inquiries via phone and email with professionalism and empathy


• Maintain accurate patient records, ensuring strict confidentiality


• Process referrals and liaise with specialists, hospitals, and healthcare providers


• Oversee medical billing, including Medicare and private health insurance claims


• Manage incoming and outgoing correspondence, including emails and phone calls


• Ensure compliance with medical documentation and regulatory requirements


• Provide administrative support to medical professionals and the broader clinic team

About You:

• Experience in asimilarsetting within a healthcare. Ideal for candidates with a background working in General Practice looking to advance their skills.


• Strong organisational skills and the ability to multitask in a fast-paced environment


• Proficiency in Microsoft Office Suite and medical software (experience with Best Practice is highly desirable)


• Familiarity with Medicare, DVA, and private health insurance billing processes


• Excellent written and verbal communication skills


• Ability to maintain confidentiality and manage sensitive patient information with discretion


• A friendly, professional, and team-oriented attitude

What's on Offer?

• Competitive salary based on experience


• A supportive and friendly team environment


• Opportunities for professional development


• Flexibility - opportunity for a 4-day work week for the right candidate