Receptionist / Sales Support

Dobbs & Co; Woolgoolga; On-site; AUD 48,000 - 56,000; Full time

Job summary

Dobbs & Co in Woolgoolga is seeking a friendly, professional receptionist to be the welcoming face of the office and support the sales team with day-to-day administration. You'll manage reception, answer calls, assist with listings and marketing, coordinate keys, and help with documentation while learning the real estate industry and developing new skills within our growing team.

Previous real estate experience is welcomed but not essential, and you will be supported to learn and progress within

Qualifications

• Friendly, confident and professional.
• Highly organised with strong attention to detail.
• A great communicator who enjoys dealing with people.
• Reliable and willing to take responsibility.
• Comfortable working in a busy team environment.
• Confident using computers and learning new systems.
• Well presented with a positive attitude.
• Motivated to learn and develop.
• Genuinely interested in building a career in real estate.

Responsibilities

• Managing reception and welcoming clients to the Woolgoolga office
• Opening and closing the office
• Answering and directing incoming phone calls and enquiries
• Providing a high level of customer service to clients, buyers and the general public
• Supporting our sales agents with day-to-day administration
• Assisting with property listings, marketing and sales campaigns
• Preparing documentation and correspondence
• Assisting with buyer enquiries and database management
• Coordinating keys and maintaining the office key register
• General office administration and maintaining a professional, organised workplace

Skills

Customer service

Communication

Organisational skills

Reliability

Team player

Computer literacy

Job description

Working from our Woolgoolga office, you will be the welcoming face of Dobbs & Co and provide day-to-day support to our sales team and wider business. For the right person, this position offers much more than a reception role. We want to provide the opportunity to learn the real estate industry, develop new skills and grow within Dobbs & Co over time.

Key responsibilities

Managing reception and welcoming clients to the Woolgoolga office

Opening and closing the office

Answering and directing incoming phone calls and enquiries

Providing a high level of customer service to clients, buyers and the general public

Supporting our sales agents with day-to-day administration

Assisting with property listings, marketing and sales campaigns

Preparing documentation and correspondence

Assisting with buyer enquiries and database management

Coordinating keys and maintaining the office key register

General office administration and maintaining a professional, organised workplace

About you

Friendly, confident and professional

Highly organised with strong attention to detail

A great communicator who enjoys dealing with people

Reliable and willing to take responsibility

Comfortable working in a busy team environment

Confident using computers and learning new systems

Well presented with a positive attitude

Motivated to learn and develop

Genuinely interested in building a career in real estate

Previous real estate experience would be welcomed, however it is not essential

About us

Dobbs & Co is a locally owned real estate business with strong connections throughout Woolgoolga and the wider Coffs Coast. We are continuing to grow our business and our team, and we want to bring in people who are excited about being part of that journey. This role provides an opportunity to work alongside experienced real estate professionals, gain exposure to the sales process and develop practical skills across multiple areas of the industry.