Receptionist & Sales Order Administrator

YANGZI INTERNATIONAL (AUS) PTY LIMITED; Canterbury-Bankstown; On-site; AUD 48,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

Superannuation

Ongoing training and careerdevelopment

Job summary

YANGZI INTERNATIONAL (AUS) PTY LIMITED is seeking a friendly Receptionist to be the first point of contact for clients, visitors and staff at Bankstown NSW. The role covers reception duties, telephone answering, sales order processing and general administrative support.

Fluency in English and Mandarin is essential for communicating with a diverse customer base. This full-time position offers a competitive salary, superannuation, and ongoing training within a growing Australian flooring

Qualifications

• Fluency in English and Mandarin (written and verbal) is essential.
• Excellent communication and interpersonal skills with a professional phone manner.
• Proven experience in reception, administration or sales support is preferred.

Responsibilities

• Welcome and greet visitors, clients and staff in a professional manner.
• Answer and direct calls in English and Mandarin, take accurate messages.
• Process and organise sales orders and record details accurately.
• Maintain accurate office records, filing systems and data entry.
• Manage emails and general office correspondence.
• Schedule appointments and support calendar management.
• Maintain a clean, organised reception area.
• Handle mail and office supplies; assist wider team with admin duties.

Skills

Bilingual English/Mandarin

Communication skills

Multitasking

Reliability

Job description

YANGZI INTERNATIONAL (AUS) PTY LIMITED – Bankstown NSW

We are looking for a professional and welcoming Receptionist to be the first point of contact for our clients, visitors and staff. This is a varied role covering reception duties, telephone answering, sales order processing and general administrative support. Fluency in both English and Mandarin is essential, as you will be communicating with a diverse range of customers in both languages.

Key responsibilities

• Welcome and greet visitors, clients and staff in a professional and courteous manner, creating a positive first impression
• Answer, screen and direct incoming phone calls in both English and Mandarin, taking accurate messages as required
• Process and organise sales orders, ensuring order details are entered accurately and recorded in a timely manner
• Maintain accurate office records, filing systems and databases through diligent data entry
• Manage emails and general office correspondence
• Schedule appointments and meetings, and support calendar management for the team
• Maintain a clean, organised and well-presented reception area at all times
• Process incoming and outgoing mail and packages, and manage office supplies as required
• Assist the wider team with general administrative and clerical duties as required

About you

• Fluency in both English and Mandarin Chinese (mandatory) — written and verbal
• Excellent communication and interpersonal skills, with a professional and friendly phone manner
• Proven experience in a reception, administration or sales support role (preferred)
• Attention to detail, accuracy and strong organisational skills
• The ability to multitask, prioritise and work independently
• A friendly, outgoing personality with a genuine interest in customer service
• Reliability, punctuality and the ability to maintain confidentiality
• Legal right to work in Australia (mandatory)

About us

• We are a locally operated Australian flooring brand, committed to growing our business and expanding our reach nationwide. We specialise in the wholesale and distribution of flooring and related products, supplying quality flooring products to channel distributors and retail stores.
• Competitive salary + Superannuation
• Full-time role with consistent Monday – Friday hours
• Ongoing training and career development opportunities
• The opportunity to make a genuine contribution within a growing business
• A supportive team environment with a strong company culture